Culture of fear and cruelty - Anonymous employee Paycom Employee Review

1.0
11 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The coffee machine is decent

Cons

Leadership is homegrown. For many this is their first and only job since school or they have little experience at another local company. The SDLC isn't scalable. Inexperienced leadership pulls triggers on uninformed or half-baked ideas. Processes are rolled out with changing guidance and perfect execution is expected. The product department has had 3 different leaders in just over a year. Those in a leadership position assumed roles after prior leaders walked out or were terminated. No cloud computing, automated testing or a mature CI/CD pipeline. Anyone looking to build their skills or work with cutting edge technology should keep looking. The CEO moves through the organization and upends any possible progress and derails projects. When operations begin to resume, new expectations are vaguely communicated, immense manual tasks are demanded to be completed each day until "trust" is earned. Employees are terminated on a regular basis. Fearing for your job daily is the norm. If you did not start a software company with a big chief tablet, a #2 pencil and an SBA loan - your experience, expertise, training and education will not be valued. The other 1-star reviews, regardless of when they were posted, are all valid today. None of those issues raised have been addressed and won't be.

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Paycom Response
2y
We're disappointed with the culture you describe, as we aim to maintain an uplifting environment for each of our Paycom team members. We encourage you to bring your concerns up with your leader and HR Business Partner and continue to work with them on changes you would like to see. Additionally, we welcome you to reach out to our HR professionals at hrmgmt@paycomonline.com with any feedback you have for our leaders.

Explore other reviews about Paycom

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Beautiful campus, clean facilities, $4 lunches, supportive coworkers

Cons

Lack of remote/ hybrid flexibility, lack of clear promotion structure.

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Paycom Response
4w
We're proud to provide comprehensive amenities for our teams, and it's great to hear that your coworkers create a positive, collaborative environment. Thank you for taking the time to share.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paycom offers very competitive starting pay for the Oklahoma City area. The medical benefit is only $1 for employee only coverage. They also offer something called the Zero Card for medical coverage as well for no cost. Highly recommend using the Zero Card if able to be used. The card can save a significant amount of money. Many of the immediate supervisors and peers you work with are professional. Overall the people are a pleasure to work with.

Cons

There are a lot of changes going on currently. As someone who prefers stability the last two years have been extremely challenging. The workload seems quite excessive as multiple departments have been consolidated. In the last two years I had leaders change about every three months for various reasons. Automation within the company has eliminated many positions this past year. Changes have been made to the medical plans so that several medications are no longer covered. This is extremely unfortunate especially because no one was notified until after open enrollment was completed. One medication for diabetes treatment and weight loss was cut, the company response essentially was "we have a gym, please use it. "

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