Sales- Churn and Burn - Sales Representative Paycom Employee Review

1.0
14 Nov 2014
Recommend
CEO approval
Business outlook

Pros

For the (in my estimate) less than 10% of reps that actually crush it, the comp is pretty unbelievable. Solid resume builder if you can last a year or longer. You'll learn a lot about various aspects of business that are applicable to many other opportunities. I still think the product and service model is the best available option for probably 85% of businesses in Paycom's target market, but that may just be the Paycom Kool-Aid talking.. There's another "pro": lots of kool-aid.

Cons

The rest of these reviews are heavily skewed by management or operations roles at corporate that are completely different and, in my opinion, not at all representative of the typical Paycom Sales Rep Experience. Key things to expect in the sales roles here: Truly Impressive turnover- 70% of my class was gone by our 9th month. This was typical and my office had even worse figures for first year reps. Terrible culture- Even the majority of those who excel are constantly debating leaving. They hang on for the next commission check and put up with management until they finally can't take it any more. You will be worked like a dog and given the worst PTO and Holiday policies I've ever seen. Management literally scoffs at, and is baffled by, the concept of work-life balance. There is also constant politicking so be ready to play the game 24/7. Obstructive micro management- You'll constantly be struggling to balance the work you really need to complete to close business and the busy work your manager makes you do to hit activity metrics that haven't been relevant for years.

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Paycom Response
11y
We appreciate your post and can assure you that this has been sent to leaders within our sales organization. Regarding the estimated “less than 10%” of successful reps: on average roughly 30 percent (and growing) of our salesforce qualify for President’s Club. These executives truly embrace the sales culture and selling process establish by our CSO. While we recognize you may disagree, our process has proven successful, leading to continued growth for the company. We wish you the best of luck.

Explore other reviews about Paycom

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Beautiful campus, clean facilities, $4 lunches, supportive coworkers

Cons

Lack of remote/ hybrid flexibility, lack of clear promotion structure.

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Paycom Response
1mo
We're proud to provide comprehensive amenities for our teams, and it's great to hear that your coworkers create a positive, collaborative environment. Thank you for taking the time to share.
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
1d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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