Nice facilities and kind people, but poor management - Anonymous employee Paycom Employee Review

1.0
2 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Subsidized lunch. Nice facilities. Kind people working there.

Cons

Terrible upper management. Continuous changes with no clear visibility. Many fear losing their jobs all the time. Felt like a sinking ship working there. They are losing their top talent due to stubbornness around unrealistic org changes and leaving those that stay with more work load, lack of explanations, and anxiety around their role.

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Paycom Response
2mo
Paycom’s focus remains on delivering world-class software and service. While operations may evolve to meet business needs, expectations stay clear and consistent execution is required to meet our clients’ needs. For further discussion, contact hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Internal promotion opportunities often favor known quantities over external candidates Opportunity to evolve with the company through multiple technology cycles or market shifts Recognized for payroll automation, AI-driven innovation, and workforce management solutions.

Cons

No monetary bonus incentives on performance every year

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

2
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Paycom Response
1d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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