The world's most loved way to be paid. - Customer Service PayPal Employee Review

5.0
4 Sept 2013
Recommend
CEO approval
Business outlook

Pros

great entry level pay,amazing benefits from day 1, very happy/upbeat environment compared to most call centers, good incentives for meeting your numbers, quarterly bonuses, paid time off, 6 week sabbatical vacation for every 5 years worked, education tuition reimbursement, on site gym and cafeteria, great local discounts, overall very good and positive place to work

Cons

No big cons, patience pays off, normal call center issues can arise but far less than most other call centers out there

Explore other reviews about PayPal

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

See reviews by: Helpful|Rating|Date|All