PayPal Reviews | Glassdoor.ie

PayPal Reviews

Updated 16 January 2019
238 reviews

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Ireland - All Cities

3.2
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PayPal President and CEO Dan Schulman
Dan Schulman
108 Ratings

Employee Reviews

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Pros
  • "Good work with work-life balance" (in 392 reviews)

  • "Good benefits including paid sabbatical every 5 years" (in 148 reviews)

Cons
  • "Work life balance can get out of whack" (in 122 reviews)

  • "Too many re-orgs, not competitive pay packages" (in 44 reviews)

More Pros and Cons

  1. Helpful (1)

    "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UK Limitations, Disputes and Claims Agent in Dundalk
    Current Employee - UK Limitations, Disputes and Claims Agent in Dundalk
    Recommends
    Positive Outlook

    I have been working at PayPal full-time (Less than a year)

    Pros

    Positive atmosphere in the workplace, benefits,free gym, free tea and coffee, great canteen and good rewards for hard work

    Cons

    Booking time off during busy periods

    Advice to Management

    Keep up the good work


  2. Helpful (1)

    "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Dublin, Co. Dublin
    Former Employee - Account Manager in Dublin, Co. Dublin
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PayPal full-time (More than 3 years)

    Pros

    Good culture, benefits and training

    Cons

    Not much career progression available

  3. "Admin Work"

    StarStarStarStarStar
    Current Employee - Account Manager in Ballycollin, Leinster
    Current Employee - Account Manager in Ballycollin, Leinster

    I have been working at PayPal full-time

    Pros

    Good environment, nice benefits, Gym, subsidized canteen, and Costa Caffee.

    Cons

    Too far from the city, the Bus from the company is paid.


  4. "sales executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Dublin, Co. Dublin
    Former Employee - Account Executive in Dublin, Co. Dublin
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PayPal full-time (More than a year)

    Pros

    good company overall , good product leader in the online paiement industry

    Cons

    Micromanagement Strict metrics and KPI, call center environnement

    Advice to Management

    stop micromanage your sales team


  5. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Agent in Dublin, Co. Dublin
    Current Employee - Compliance Agent in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than 8 years)

    Pros

    - very good benefits - including health insurance for you and plus one
    - depending on your department the working times and days can be flexible
    - mainly great people working with you, supportive

    Cons

    - inconsistency in annual pay increases and overall paying less than other companies
    - good work environment but there is an awful lot of manual work that comes with a given job that should be either automated or worked in a more efficient way; not a technically developed company when having a look at internal processes (again it could be department based);


  6. "PayPal review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Analyst in Dublin, Co. Dublin
    Current Employee - Compliance Analyst in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at PayPal full-time (More than a year)

    Pros

    Training, Holidays, benefits, shifts and people.

    Cons

    Career development and work / life balance.


  7. "Senior Credit Risk Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Credit Risk Account Manager in Dublin, Co. Dublin
    Former Employee - Senior Credit Risk Account Manager in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PayPal full-time (More than 5 years)

    Pros

    Great Value and company. Good benefits.

    Cons

    based outside the city, not easy to get there from the city

  8. "Pay less than the average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin
    Current Employee - Anonymous Employee in Dublin, Co. Dublin
    Doesn't Recommend

    I have been working at PayPal full-time (More than 3 years)

    Pros

    Good benefits and reasonable chances to achieve promotion until you reach a certain level

    Cons

    Salaries are lower than average and chances to get promoted are very dependable on your team leader. Mentoring is very limited and your work is micromanaged to unreasonable rates.

    Advice to Management

    Unrealistic targets and micromanaged work is a recipe for demotivation


  9. "NA limitations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Na Lims in Dublin, Co. Dublin
    Former Employee - Na Lims in Dublin, Co. Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PayPal full-time (More than 3 years)

    Pros

    Manger
    Work colleagues
    Vhi
    Gym
    My manger was great help and mentoring and built a strong and direct relationship. The rest of the management that are not team leaders are not seen that much and are hard to approach.

    Cons

    Pay wasn’t great
    Micro management is unreal and ridiculous
    Bad atmosphere in lims and you know everyone who working there hates there job.
    PayPal have all these values but mean noting when on the floor.
    US customers just give you abuse down the phone around 80% of the time and all you can do is sit there and somehow turn these calls into a positive.
    No career progression into departments that isn’t taking a call. They don’t help with collage.
    Upper management keep everything under wraps and don’t let you know anything till a Monday morning.
    You are only a number and don’t care about you.
    Toxic environment for negativity cause no one enjoys there jobs.

    Advice to Management

    Move people quicker off calls onto a different role. Work more with our TLs and have a better progression. Pay more to employees. I think new policy should come in around survey appeals over surveys which you have no control over and around customers giving you abuse down the phone cause in the terms and conditions of PayPal you can limit a account for abusing us but if you done that and SA and E reviewed it you would be pulled into a room. And less of the micromanagement when I first joined had better breaks options took it with other friends in work but because of the new genesis system which is also horrible we are forced to take lunch and breaks at silly times and the job is extremely lonely you could honestly go a whole week with only having 6-7 interactions with a real person in the week.

    If I was someone looking to apply for lims I would stay far away being honest.

    Also the training in PayPal is a joke the way they handle new hire make them think it’s a wonder place to work and by the time they are out of training and on the floor a lot of them hate the role.

    So I like the company but the job is a horrible experience and no progression but we are only a number so no one cares.


  10. "Collections agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Co. Dublin
    Former Employee - Anonymous Employee in Dublin, Co. Dublin
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PayPal full-time (More than 3 years)

    Pros

    peers were supportive and it was great to meet nice people

    Cons

    DO hear your team members and do not take everything for granted

    Advice to Management

    be supportive and understanding with your team members