PayPal Reviews | Glassdoor.ie
PayPal Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    PayPal Reviews

    Updated 16 January 2019
    238 reviews

    Filter

    Filter

    Ireland - All Cities
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    PayPal President and CEO Dan Schulman
    Dan Schulman
    108 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Good work with work-life balance" (in 392 reviews)

    • "Good benefits including paid sabbatical every 5 years" (in 148 reviews)

    Cons

    • "Work life balance can get out of whack" (in 122 reviews)

    • "Too many re-orgs, not competitive pay packages" (in 44 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Excellent company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - UK Limitations, Disputes and Claims Agent in Dundalk
      Current Employee - UK Limitations, Disputes and Claims Agent in Dundalk
      Recommends
      Positive Outlook

      I have been working at PayPal full-time (Less than a year)

      Pros

      Positive atmosphere in the workplace, benefits,free gym, free tea and coffee, great canteen and good rewards for hard work

      Cons

      Booking time off during busy periods

      Advice to Management

      Keep up the good work

    2. Helpful (1)

      "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Account Manager in Dublin, Co. Dublin
      Former Employee - Account Manager in Dublin, Co. Dublin
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at PayPal full-time (More than 3 years)

      Pros

      Good culture, benefits and training

      Cons

      Not much career progression available

      3. Join the PayPal team
      See Our Latest Jobs

    3. "Admin Work"

      StarStarStarStarStar
      Current Employee - Account Manager in Ballycollin, Leinster
      Current Employee - Account Manager in Ballycollin, Leinster

      I have been working at PayPal full-time

      Pros

      Good environment, nice benefits, Gym, subsidized canteen, and Costa Caffee.

      Cons

      Too far from the city, the Bus from the company is paid.

    4. "sales executive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Account Executive in Dublin, Co. Dublin
      Former Employee - Account Executive in Dublin, Co. Dublin
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at PayPal full-time (More than a year)

      Pros

      good company overall , good product leader in the online paiement industry

      Cons

      Micromanagement Strict metrics and KPI, call center environnement

      Advice to Management

      stop micromanage your sales team

    5. "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Compliance Agent in Dublin, Co. Dublin
      Current Employee - Compliance Agent in Dublin, Co. Dublin
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at PayPal full-time (More than 8 years)

      Pros

      - very good benefits - including health insurance for you and plus one
      - depending on your department the working times and days can be flexible
      - mainly great people working with you, supportive

      Cons

      - inconsistency in annual pay increases and overall paying less than other companies
      - good work environment but there is an awful lot of manual work that comes with a given job that should be either automated or worked in a more efficient way; not a technically developed company when having a look at internal processes (again it could be department based);

    6. "PayPal review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Compliance Analyst in Dublin, Co. Dublin
      Current Employee - Compliance Analyst in Dublin, Co. Dublin
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at PayPal full-time (More than a year)

      Pros

      Training, Holidays, benefits, shifts and people.

      Cons

      Career development and work / life balance.

    7. "Senior Credit Risk Account Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Credit Risk Account Manager in Dublin, Co. Dublin
      Former Employee - Senior Credit Risk Account Manager in Dublin, Co. Dublin
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at PayPal full-time (More than 5 years)

      Pros

      Great Value and company. Good benefits.

      Cons

      based outside the city, not easy to get there from the city

    8. "Pay less than the average"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Dublin, Co. Dublin
      Current Employee - Anonymous Employee in Dublin, Co. Dublin
      Doesn't Recommend

      I have been working at PayPal full-time (More than 3 years)

      Pros

      Good benefits and reasonable chances to achieve promotion until you reach a certain level

      Cons

      Salaries are lower than average and chances to get promoted are very dependable on your team leader. Mentoring is very limited and your work is micromanaged to unreasonable rates.

      Advice to Management

      Unrealistic targets and micromanaged work is a recipe for demotivation

    9. "NA limitations"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Na Lims in Dublin, Co. Dublin
      Former Employee - Na Lims in Dublin, Co. Dublin
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at PayPal full-time (More than 3 years)

      Pros

      Manger
      Work colleagues
      Vhi
      Gym
      My manger was great help and mentoring and built a strong and direct relationship. The rest of the management that are not team leaders are not seen that much and are hard to approach.

      Cons

      Pay wasn’t great
      Micro management is unreal and ridiculous
      Bad atmosphere in lims and you know everyone who working there hates there job.
      PayPal have all these values but mean noting when on the floor.
      US customers just give you abuse down the phone around 80% of the time and all you can do is sit there and somehow turn these calls into a positive.
      No career progression into departments that isn’t taking a call. They don’t help with collage.
      Upper management keep everything under wraps and don’t let you know anything till a Monday morning.
      You are only a number and don’t care about you.
      Toxic environment for negativity cause no one enjoys there jobs.

      Advice to Management

      Move people quicker off calls onto a different role. Work more with our TLs and have a better progression. Pay more to employees. I think new policy should come in around survey appeals over surveys which you have no control over and around customers giving you abuse down the phone cause in the terms and conditions of PayPal you can limit a account for abusing us but if you done that and SA and E reviewed it you would be pulled into a room. And less of the micromanagement when I first joined had better breaks options took it with other friends in work but because of the new genesis system which is also horrible we are forced to take lunch and breaks at silly times and the job is extremely lonely you could honestly go a whole week with only having 6-7 interactions with a real person in the week.

      If I was someone looking to apply for lims I would stay far away being honest.

      Also the training in PayPal is a joke the way they handle new hire make them think it’s a wonder place to work and by the time they are out of training and on the floor a lot of them hate the role.

      So I like the company but the job is a horrible experience and no progression but we are only a number so no one cares.

    10. "Collections agent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Dublin, Co. Dublin
      Former Employee - Anonymous Employee in Dublin, Co. Dublin
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at PayPal full-time (More than 3 years)

      Pros

      peers were supportive and it was great to meet nice people

      Cons

      DO hear your team members and do not take everything for granted

      Advice to Management

      be supportive and understanding with your team members