Great company to work for, but ability to bear with processes is key - Anonymous employee PayPal Employee Review

4.0
20 Mar 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart, dedicated, passionate people. Great platform. Collaborative. Steady, growing, secure.

Cons

Too many processes. Too political. Too many negative value add pencil pushers. False precision. Tolerance for non-performers. Management don't know how to set an excellent standard for their people and unable to discern the good and bad performer from the pool and make decisive action to preserve the good and remove the bad. Stringent promotional process that does not make sense. Prey on hardworking people, who do less upward management. Powerpoint culture. Title is important. A lot of churn. A lot of excuses. Too many people who needs constant recognition and reward and forget that they need to do their job well.

Explore other reviews about PayPal

5.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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