Used to be one of the best companies to work for and is now one of the worst - Compliance Analyst PayPal Employee Review

1.0
6 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Great Benefits. Medical benefits are superior compared to other any other company I have worked with before. Great 401k match.

Cons

HR department is a complete joke. Any issues that you have are in no way shape or form confidential and will get reported back to your supervisor or the individual you are filing a complaint against. So be prepared to expect retaliation in the form of abuse, wage freezes, and any other way your supervisor can make your life miserable. If you are considering becoming pregnant or already are, be prepared to be treated horribly before, during, and after your maternity leave. Especially in the compliance department which is ran by a bunch on misogynists. The new attendance policy is a slap in the face. Especially considering the company strives to promote family values, this hurts individuals with family members the most. This company uses metrics to deny pay increases. Even when you are meeting and exceeding metrics it's still not enough. They will find ways to alter metrics to deny tip and increases. On average consider yourself lucky if you see metrics once every two months.

Explore other reviews about PayPal

5.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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