Great Product, tech stack and Salary, BAD Work/Life balance - Senior Support Engineer MongoDB Employee Review

3.0
14 Mar 2023
Recommend
CEO approval
Business outlook

Pros

-- Pay is great. -- Health Benefits are great. -- Equity is ok. -- Product is solid. -- The work is exciting and the technologies used are great for experience.

Cons

-- Extremely overloaded, we pretty much work around the clock. But still pressured constantly that we must "Raise the bar". -- A large amount of employees have horrible attitudes, very rude and zero compassion. -- Priorities change daily/weekly and are in addition to fully loaded planned work. Everything is a priority and immediately pushed on you with expectation that your current "thing" will be finished as it was a commitment. -- Not hiring, which causes tech debt and current workloads to continue to drown the employees which put in the work. -- Remote workers are no longer aided in any way (You pay your own bills, no benefits to help) -- PTO is unlimited, but you will never get to use it because you are lucky if you even get your evenings and weekends off, much less a work day. -- Requirements are never provided, and the work is demanded on an arbitrary timeline that is never realistic. -- Story points are not story points but timesheet style hourly commitments. -- Team development? Not here, everyone has their own full sprints of hours and you are lucky if anyone is helping you or you helping others. -- Even if you are a rockstar, better than average reviews are extremely limited, if that, as a way for the company to cut costs. -- VERY UNEVEN DISTRIBUTION OF EQUITY FROM TOP DOWN

Explore other reviews about MongoDB

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The early talent team does a fantastic job supporting interns and making the transition from college to full-time comfortable. Team's truly do care for you

Cons

Felt like there was a lot changes happening at the executive level

1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee stock purchase program is great.

Cons

This was one of the most toxic sales cultures I’ve experienced. Management creates an environment where you never know where you stand, regardless of your performance. Expectations constantly shift, feedback is inconsistent, and trust is virtually nonexistent. QBRs are particularly unprofessional. Rather than serving as coaching sessions, they often feel like coordinated attempts to find fault. Managers openly collaborate beforehand and during QBRs (yes, we see you slacking each other) to identify issues and pressure reps, creating a culture of fear instead of development. Account ownership is also a major concern. Accounts and opportunities can be taken away without warning, even when a rep is performing well and has invested significant time building relationships. This makes it difficult to feel motivated or confident in your long-term success. The organization measures and critiques nearly every activity, resulting in extreme micromanagement. Reps are treated as if they cannot be trusted to do their jobs, and leadership seems far more focused on monitoring and criticism than enabling success. In my experience, the company tends to hire less experienced salespeople who may be more willing to accept this environment. Strong, seasoned reps who value autonomy, transparency, and professional respect are unlikely to thrive here. If you’re looking for a culture built on trust, coaching, and empowerment, this is probably not the place.

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