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      HubSpot reviews

      The investment in culture is real - Vice President HubSpot Employee Review

      5.0
      20 Jul 2021
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      When I joined HubSpot, I wondered if the marketing around their culture was real... a healthy skepticism I maintained for probably my first whole year. Now that I've been there for a while, I can attest that it is indeed real and everyone works hard to hold the bar high. I really like how we keep the focus on customer impact & spend less time trying to emulate competition or react to short term market trends. The focus on the customer also makes it easy to make the hard internal decisions - we do whats best for customer when at all possible. As for how they take care of employees, I specifically like how they do consistent employee net promoter scores and then review as a management team (director and above) to take action on any pain we find.

      Cons

      There are sometimes competing priorities that make it hard to know what's ideal to focus on. If we're launching a new Hub, is it important to grow that Hub or more important to make the rest of the platform (5 hubs) more valuable? Some leaders would say the latter, but rate you on the former. Probably just life in the big city, but a single unified go to market engine can create fiction with an org that serves 4+ personas with 5+ hubs in 7 major markets spread across Small / Mid / Corp segments. Whew!

      avatar
      HubSpot Response
      4y
      I am so sorry, I'm not sure how I missed this this summer, so I apologize. Thank you for being a VP with us and for this thoughtful review. In particular, I like your note on the competing priorities (I feel it too!) and your push on us staying involved and invested--you have my word that isn't changing! Thank you for making the time to write this and for being a valued senior leader at HubSpot! Sincerely, Katie

      Explore other reviews about HubSpot

      5.0
      4 May 2026
      Marketing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance Lovely colleagues Good salary pay out

      Cons

      Disruptions of ai - Saaspocalypse How the company pivot in the next 1-2 years will be crucial

      2.0
      22 May 2026
      Individual contributor
      Recommend
      CEO approval
      Business outlook

      Pros

      The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

      Cons

      Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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