Unparalleled Medical Benefits in Singapore but HR is a Disgrace - Anonymous employee HubSpot Employee Review

HubSpot proclaims to be a company with HEART but that is not the case, which is a let-down as I was led to believe otherwise. Employees and Managers are not treated equally or held to the same professional standards. There is also a bias between local and foreign employees. Managers who should be on our UGJ (HubSpot's Use Good Judgement Policy) plan due to their insensitive unethical behavior, comments and action - do not, but instead wins a trip to our annual President's Club and not because of hard work but due to riding on the coattails of the team. Many complains have been made from various people to HR but our HRBP does nothing. There is no consequence to bad behavior and it is made to seem like we are sensitive and should not finger point, and instead we should be the ones to reflect on our own behavior and not nit-pick. When HRBP follows up, it is just a formality, to document, and it is a waste of our time as our feedback gets brushed under the rug, because HRBP has more important things to do. HRBP is hardly in the office, we all wonder what our HRBP actually does. HR is suppose to play a big role in mitigating conflicts. Conversations with HR are expressed as confidential but that is not the case, whatever feedback you've shared gets passed onto your manager. There is no trust and no psychological safety whatsoever. When you try to set up time to talk with HRBP, it either gets rescheduled because HRBP out of office or never happens at all because it gets forgotten and you are left hanging wondering, "What is the point?". Our HRBP tends to get emotional and has expressed that receiving personal feedback is not a strong suit. How then are we supposed to communicate to our HRBP if there are certain things we are unhappy with HR on? Just a few days ago, I saw someone left a feedback on Glassdoor titled "Shady practice being rewarded". Our HRBP should have flagged that AE to management and put that AE on our UGJ plan but did not, if that AE was on the UGJ plan, promotion would not have been triggered and people will not be angrier at this outright scam. Now the whole Singapore office is talking about it, even though no names were mentioned, we know who it is and it is driving morale down. If our HRBP claims to not know about this issue with that AE (which has been happening over an extended period of time and isn't a one -off case), it can be believable, because our HRBP does not bother to build relationships with employees or help resolve internal conflicts, but instead panders only to senior leadership.