People are great, Pay is low - Anonymous employee HubSpot Employee Review

3.0
10 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-people you work with are top notch -there are a lot of opportunities to learn -the company is growing fast

Cons

-internal promotions are paid significantly less than external hires -support is not paid or treated fairly -internal mobility is not as easy they make it seem

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HubSpot Response
7y
Thanks for the review and for your candid feedback. As you've likely seen, we are spending an absolute ton of effort helping support, from the Explore HubSpot initiative in both Portsmouth and Cambridge to the Support customer video to some meaningful changes as it relates to overall growth and compensation for the Support team, so it's top of mind for our entire leadership team. On internal promotions, we do a lot of them here as you know, but internal folks are not paid less than external hires--I actually did a Q&A on this in Portsmouth last time I visited. Sorry to hear that you feel this way, would welcome the opportunity for you to talk with our HR team on this issue if you're open to doing so. Sincerely, Katie

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Cons

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Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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