While everyone is nice, no one has time to help you. We're always being told "X team doesn't have bandwidth" and whole programs/projects suffer because of it. Earlier this month we were told to eliminate projects that include other teams because they probably won't get done. The Product and Marketing teams are always overwhelmed with increasing demands for product features and new leads.
There are a few people in every department that have changed. They went from nice and friendly to short and demanding. I suspect it's because their managers/directors are pushing higher numbers down their throats while offering no new tools to meet the demands. The pressure is building and people looking to leave. The marketing department has lost a few and in sales we're losing even more.
Demands and goals continue to increase but we're still stuck with the same product to sell/market. There have been a few improvements, but these are small features that can't justify the high increases in cost, regardless of what the pricing survey says. We're pushing our jobs platform, but it still doesn't deliver.
I see people from the Marketing team go above and beyond to answer emails or take on tasks that are clearly not what they were hired to do. I understand we're a start-up, but at a certain point employees need clear career advancement and to specialize in certain skills. It's much better to do one thing right than be spread so thin you end up half-assing multiple projects. No one asks you if you're actually happy with what you're working on. There is no communication between Engineering, Product, Sales and CS.
The website needs major work and our customers need help. Customers consistently call in with issues with their profile and CS cleans up our semi-working jobs+features mess. The CS and Growth teams have written reviews explaining this already.
Since I started, Glassdoor has changed. Walk through any of the departments and you'll see it, people are stressed. Our growth is starting to slow down and management is having a conniption. Management recognized that there were mistakes made last quarter but in the same breath demanded we still meet the same goals. That was very disheartening. There is pressure on everyone to pull rabbits out of a hat.
Although the feedback might be harsh, I believe we will pull through. We're a strong and scrappy and we're much tougher than to let a few growing pains shut us down. We still bleed GD Green!
