Glassdoor Reviews

Updated 5 Jul 2020

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4.0
76%
Recommend to a Friend
100%
Approve of CEO
Glassdoor CEO Christian Sutherland-Wong
Christian Sutherland-Wong
1 Rating
Pros
  • "The work/life balance at Glassdoor is also outstanding(in 78 reviews)

  • "Great people, autonomy, opportunities to promotion, and an amazing culture(in 46 reviews)

Cons
  • "Technical growing pains: There's also(in 46 reviews)

  • "Mill Valley office is a bit far and traffic can be terrible(in 23 reviews)

More Pros and Cons
  1. Helpful (1)

    "Incredible Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Operations in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for less than a year

    Pros

    This is an incredible place to work. Everybody is helpful, welcoming and makes you feel like you're part of a family. Huge room to grow your career. The products themselves are brilliant, and help people find jobs and companies that they love so you feel like your work has a great impact on everyone who uses Glassdoor. The company is relatively small compared to competitors. This allows for agile improvements to respond to the market without having the bureaucracy of a large company.

    Cons

    There is nothing I can call out as being a negative!

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    Glassdoor Response

    December 9, 2019VP, Sales Productivity and Operations

    Thank you for the glowing review. Facilitating a positive culture for our employees at Glassdoor is a key area of focus that is driven tops down from our Executive Leadership. I am thrilled that your experience with the Glassdoor culture has been ""incredible"". As you outlined, Glassdoor Sales Operations is a very agile organization which supports our go to market teams. To remain agile, It is important for us to eliminate any ""bureaucracy"" and push decision making down to the levels that are performing the day to day work. I am very pleased that you have had such a great experience at Glassdoor. We look forward to having you grow your career with us for years to come. Lance Szely - VP, Sales Productivity and Operations

  2. "Overpriced hard product to sell"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - SDR in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Glassdoor full-time for less than a year

    Pros

    Nice office and the people are friendly.

    Cons

    - Extremely high targets which are completely unreachable (people often end up cheating the system in order to hit targets - this cycle never ends) - The product itself is over priced and completely dated - Management wont allow anyone on the team to speak their minds and challenge them, if you do you're branded as "negative". - On boarding and training is far too short and condensed despite the sheer amount of new tools/systems one has to learn. - Lack of communication between upper management often led to confusion and distrust within the team as guidance was not always clear. - Work life balance is extremely poor, many SDR's were working overtime and on holidays to reach targets and push out massive amounts of volume to reach ridiculously high weekly KPI's set out by managers. - One of the lowest paying sales job compared with other Tech startups in Dublin right now.

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  3. Helpful (15)

    "I'm glad I left when I did."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Customer Success Manager in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook

    I worked at Glassdoor full-time for more than a year

    Pros

    Sound people, product not harming anyone.

    Cons

    Selling an overpriced product with limited value.

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    Glassdoor Response

    May 14, 2020CEO

    Please know that I take your feedback and each and every review seriously. Your opinion and your feedback matter. In recent years, I don’t disagree that Glassdoor has not focused enough on innovating from its core, in the products and content that make Glassdoor stand out from the crowd. And that needed to change. That is why earlier this year we renewed our focus to invest much more in what differentiates Glassdoor and in the areas in which we can truly be the best in the world. And that is exactly what we are doing. While COVID-19 has had a considerable impact on our business, at a time like this Glassdoor is also needed more than ever, by job seekers and employers alike. And we are committed to delivering for them and rising to the occasion. We wish you all the best. Christian CEO, Glassdoor

  4. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for less than a year

    Pros

    Good culture, the right size for a growing path professionally, easy to navigate to the next role. Great support and resources as a business.

    Cons

    None that I could think of. Happy to recommend it.

    Glassdoor Response

    June 2, 2020Talent Acquisition Partner

    We are so happy to hear about your career growth with Glassdoor. It's our goal to provide support and clear road maps for our employees to see success. We look forward to hearing about your continued achievements with us!

  5. Helpful (1)

    "Loved My Time Here"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Manager - Customer Success - EMEA in Dublin, Dublin
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Glassdoor full-time for more than 5 years

    Pros

    Glassdoor is… -making the world a better place by helping people make informed career decisions and by -helping employers attract and retain top talent. -providing culture-rich offices and teams. -creating life-changing career opportunities for many employees. -making meaningful improvements to the user experience. -supporting employees in new ways with the creation of niche support roles. -humble enough to identify what needs fixing and try to course correct. -growing quickly in EMEA, now with effective leadership across all functions. -led by increasingly strong leaders who enable growth and inspire others.

    Cons

    POSITIONING: GD is still often viewed as an Employer Branding site vs. a multi-pronged Talent solution. VALUE: Customer ROI is highly subjective and often difficult to quantify. The result is that GD account teams feel pressure to accommodate any amount of one-off requests (i.e. people-please) instead of strategically execute on a defined success plan. SLAs: Service specifics and value delivery are largely undefined and left open to interpretation SCALE: many tasks and processes remain manual and time-consuming, pulling employees out of non-core activity.

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  6. "Great Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Legal Director in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for less than a year

    Pros

    Culture, Values , Positive work environment, Opportunities, Team spirit, Exciting time for the company and its employees as it expands its global reach

    Cons

    No negatives come to mind

    Continue reading
  7. "Practice what they preach."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for less than a year

    Pros

    Everyone is super friendly and helpful. They live by the cultural values that they speak to customers about.

    Cons

    I am sure there are some, I haven't found out what they are yet.

  8. Helpful (6)

    "Great fun, very rewarding! - Be prepared to WORK HARD though!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for more than a year

    Pros

    - There is great energy in the office every day, I never dread coming into work - Great support from everyone, from teammates right the way up to senior leadership - Exciting international growth! - Career progression is a genuine possibility - Management want to understand how you work, and adapt to that - Plenty of autonomy, if you find a way that works better, run with it (and share it :))

    Cons

    - Some growing pains, which is to be expected. If you don't like change, this is definitely not for you - Sometimes the work-life balance isn't the best. As I mentioned in the title of the review, "be prepared to WORK HARD". That said, you are rewarded greatly for your effort! - Slightly stricter controls/kpi's being put in place as we grow and expand in EMEA

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  9. Helpful (5)

    "Sales Development Representative"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for less than a year

    Pros

    Work with a really great and collaborative team. We all want eachother to do well and will help out where we can. My favourite thing is a the culture at Glassdoor. Everyone works hard but we can all have a bit of fun while we are at it. Plently of nights out and reconigition for overachievement. You have to be pretty resilient in this role but the rewards are worth it. There are loads of progression opportunities in every department which is great. Plenty of snacks in the office and drink (the good kind), playstation and sometimes you might see a dog running round! Overall, happy working here and looking forward to the future of GD.

    Cons

    Seem to be a lot of sales ops issues that take ages to get resolved. Sometimes extra hours are needed to hit target.

  10. Helpful (2)

    "Account Executive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for less than a year

    Pros

    Great Culture and team moral, everyone is so friendly and helpful i found. Close family feel as if your part of a family. Training and on boarding is excellent. Offices are in a great location with all the bells and whistles. Oppurtunity to grow in the role.

    Cons

    The lunch bar and snacks could be improved

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Found 462 reviews