Working at Genesys is like a dream come true. It's better than working at Google or Facebook! - Operations Analyst Genesys Employee Review

5.0
17 Mar 2015
Recommend
CEO approval
Business outlook

Pros

I truly feel this is the best company I have ever worked for. San Francisco office is awesome! They have ping pong tables, 20K+ coffee machines that make better coffee and hot chocolate than Starbucks itself. They bring fresh fruits like grapes, pears, plums, apples, and bananas every morning. They have free soda drinks and snacks. On Thursdays they provide hot lunches. Employees at Genesys are liberal, open minded and uniquely different. This really resonates well with me. Genesys embodies these values and celebrates being different far more than any other company I have worked at. Even the higher up managers are friendly and approachable. They have an open door policy. If you don't like something or have an idea, don't hesitate to speak to the manager at Genesys. They are very welcoming and love hearing you out. At the office, they support all of the cultural people that work here. We have groups from India, Russia, Ukraine, Italy, Germany, Spain, Japan, China, Brazil and others. So many techies and great people work here who really know what multicultural means. Genesys has high potential to grow in the next couple of years. I am really excited about my future here.

Cons

I really don't see any cons. I only wished Salt Lake City office was as big as San Francisco office.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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