Genesys Overview

  • www.genesys.com
  • Menlo Park, CA
  • 5001 to 10000 Employees
  • 1990
  • Company - Private
  • Enterprise Software & Network Solutions
  • $1 to $5 billion (USD)

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 ...
Mission: To build a better world by unleashing the power of great customer experience!

Genesys Reviews

4.3
85%
Recommend to a Friend
92%
Approve of CEO
Tony Bates
Tony Bates
677 Ratings
5.0
Current Employee, more than 3 years

"Great Workplace"

7 Aug 2022 - Associate Product Designer in Dublin, Dublin
Recommends
Positive Outlook
Approves of CEO

Pros

Great workplace and community- free bonus days off on Fridays in august

Cons

Experience really depends on the team you’re in
See All 2,140 Reviews

Diversity & Inclusion at Genesys

4.4
(532 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Genesys Reviews and are not edited or altered.

Does there seem to be diversity at Genesys?

...Bad senior leadership, hiring friends over internal people, lacks diversity and heart....Read More

Read 24 more responses

Genesys Photos

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Genesys Interviews

Experience
Positive73%
Negative15%
Neutral12%
Getting an Interview
Applied online49%
Recruiter17%
Employee Referral16%
Difficulty
2.9
Average
HardAverageEasy

  1. Staff Software Engineer Interview

    Anonymous Employee in San Bruno, CA
    Accepted Offer
    Positive Experience
    Average Interview
    Application

    I applied through an employee referral The process took 2 weeks. I interviewed at Genesys (San Bruno, CA)

    Interview

    Met with managers, VPs, and engineers. Technical questions, business questions, and discussion of roadmap. I think a total of 5 people over the course of several hours. Interviews were not antagonistic or designed to make you fail.
    Interview

    UI development experience and relevant programming knowledge/skills.

    Answer Question

See All 462 interviews

Genesys Awards & Accolades

  • Inc. 5000 Fastest Growing CompaniesInc. 50002014
  • Entrepreneur of the Year® FinalistsErnst & Young2014
  • 2014 North American Frost & Sullivan Company of the Year Award for Cloud Customer Contact SolutionsFrost and Sullivan2014
  • Top 50 Analytics and AI ProductsG2.com2022
  • 2022 America’s Best Large EmployersForbes2022

Popular Careers with Genesys Job Seekers

JobsSalariesInterviews

Genesys FAQ

(55 Questions)

All answers shown come directly from Genesys Reviews and are not edited or altered.

See questions about:

Does Genesys offer massages?

...free fruits and/or breads in the office...

13 February 2021

Read more

See 1 more answer

People Also Ask about Genesys

Employees rate Genesys 4.3 out of 5 stars based on 2,140 anonymous reviews on Glassdoor.

To get a job at Genesys, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Genesys and prepare for tough questions.

Overall, 85% of employees would recommend working at Genesys to a friend. This is based on 1,997 anonymously submitted reviews on Glassdoor.

74% of job seekers rate their interview experience at Genesys as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at Genesys.

84% of employees think that Genesys has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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