Question 1

Does Genesys pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Genesys employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Genesys. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at Genesys?

Accepted Answer

82% of Genesys employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Genesys 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

Question 3

What are the top reviewed jobs at Genesys?

Accepted Answer

Software Engineer (158), Senior Software Engineer (105), Account Executive (72), Associate Software Engineer (47), Director (41), Sales (39), Senior Account Executive (38), Technical Support Engineer (37), Solutions Consultant (34), Manager (29), Senior Technical Support Engineer (24), Consultant (23), Software Developer (23), Marketing (21), PS Consultant (21)

Question 4

What are the pros of working at Genesys according to real employee reviews?

Accepted Answer

"The people are great and very passionate." ((in 244 reviews)); "The benefits are good!" ((in 156 reviews)); "Also a great management and HR team that never loses the focus on the employee !" ((in 90 reviews)); "great team and people to work with" ((in 86 reviews)); "Great leadership and company path" ((in 77 reviews))

Question 5

What are the cons of working at Genesys according to real employee reviews?

Accepted Answer

"8. Constant layoffs." ((in 42 reviews)); "Local upper management is horrible." ((in 15 reviews)); "Leadership sets the tone for the company and that tone has been very political, selfish, unempathetic, rampant with favoritism, and ripe with indecision around strategy and direction." ((in 9 reviews)); "Experienced some bullying from C" ((in 6 reviews))

Question 6

What are employees saying about Genesys redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genesys redundancy and their outlook for job security at Genesys in 2026.

Question 7

What Genesys locations have received the highest employee ratings?

Accepted Answer

Galway, Dublin

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