Genesys Reviews

Updated 4 Jul 2020

To filter reviews, or .
4.4
88%
Recommend to a Friend
95%
Approve of CEO
Genesys Chief Executive Officer Tony Bates
Tony Bates
213 Ratings
Pros
Cons
  • "Limited food options near Daly City Office(in 29 reviews)

  • "There were no cons to highlight(in 27 reviews)

More Pros and Cons
  1. "Great company"

    5.0
    Current Employee - Anonymous Employee 

    I have been working at Genesys full-time

    Pros

    Diverse, friendly, great technology and people

    Cons

    I have none at this time

  2. "Exciting Office in West of Ireland"

    4.0
    Current Employee - Office Manager in Galway

    I have been working at Genesys full-time for more than a year

    Pros

    Great team in downtown Galway

    Cons

    Will report back during the year.

  3. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Galway
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genesys full-time for more than a year

    Pros

    The people from the top down are nice. Everyone is pulling in the same direction and people are encouraged to develop and learn. No one in management is trying to step on others to benefit their careers.

    Cons

    Company can be a bit tight with the purse strings at times, but this is not that unusual.

    Genesys Response

    January 8, 2020Team Genesys

    Thank you for your positive review. I agree with you. We are all working towards the same goals and are able to grow professionally by taking on new challenges. There is always a challenge in business to balance the budget with need. That you for your feedback. Best, Daniel, (Daniel Phelps, VP, Global Talent Acquisition)

  4. "Graduate position genesys"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Galway
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genesys full-time for more than a year

    Pros

    Good work conditions, good stack

    Cons

    Low wages, lack of employee parking.

  5. "this is fine"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Software Engineer in Galway
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Genesys full-time for less than a year

    Pros

    it's better than no job

    Cons

    disorganised, training could be a lot better

    Continue reading
  6. "Great place to work with opportunities to grow."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genesys full-time for more than a year

    Pros

    Genesys has built an amazing technology portfolio. The new strategy focused in cloud leadership and AI initiatives are creating a very innovative culture within the company. Genesys appreciates it's employees and the value they bring to their products and services. The company is making huge investments in R&D, specially in Cloud offering and democratizing AI. Compensation and Benefits are great. Flexibility is highly encouraged. Thats brings a good work-life balance

    Cons

    I do not have any Cons at this present time.

    Genesys Response

    May 22, 2019Global Talent Brand Manager

    Thank you for your positive review. Innovation is truly a core Genesys value. As you said, we continue to invest in our people and our cloud platforms as we work to change our industry. Best, Greg (Greg Buck, Global Talent Brand Manager)

  7. Helpful (2)

    "Super first 6 months"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Galway
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genesys full-time for less than a year

    Pros

    Cutting edge technology, supportive friendly culture. Flat structure, every door is open if your willing to go through.

    Cons

    A very large company, difficult to see the entire picture.

    Continue reading
  8. Helpful (1)

    "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Engineering in Galway
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genesys full-time for more than a year

    Pros

    Work from home. Exciting new technologies. Ability to make impact with new and good ideas.

    Cons

    Nothing. Really can not think of anything

    Continue reading
  9. Helpful (1)

    "An incredible journey, and it is only getting better."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Marketing Director in Galway
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genesys full-time for more than 3 years

    Pros

    There is a huge emphasis put on hiring the right fit for the team. The engineers and developers here are exceptionally smart people, to make the situation even better they are all incredible team players. From daily stand-ups, to support from management, the team are always in control. Superb company culture; micro-management is avoided and making changes for the better are encouraged. Genesys Galway is definetely a place you can make an inpact in. Having been here since the earlier days of Altocloud (before the acqusition) it is great to The location of the Galway office within the city center is great!

    Cons

    To be honest, I have not noted any negatives yet. I have worked for various types of companies, from large corporates to advertising agencies. I can safely say that this is the happiest I have been to date. I am career driven and extremely motivated, Genesys/Altocloud, in this case, is a perfect fit for me

    Continue reading

    Genesys Response

    November 30, 2018Chief People Officer

    Thank you for your awesome review! So glad that you are motivated and loving our new AI growth center in Galway. It was great to see all of you a couple of weeks ago when I was in your beautiful city. It is an exciting to be at Genesys! Best, Tracy (Tracy Cote, Chief People Officer)

  10. "Associate Software Engineer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Associate Software Engineer in Galway
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Genesys for less than a year

    Pros

    - For newcomers(like me), they have a buddy system which help you settle in the company with easy. - People are very nice and helpful. They help you achieve the best. -Office location is very central so easily accessible. -Great compensation and benefits. -Great work ethic.

    Cons

    Doesn't have any at the moment

    Continue reading
Found 1256 reviews