Save yourself the trouble, don't work with this bunch of Silicon Valley rejects. - Anonymous employee Genesys Employee Review

1.0
26 Nov 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free Cup-O-Noodles (if this can even be counted as a pro...) Free coffee. The women here are horrendous, therefore there is nothing to distract you from your work.

Cons

Constant Russian chatter. God help you if you don't speak Russian, nobody will take the time to inform you of what's going on. Nobody respects you if you speak English. Horrible pay. It takes forever to get any kind of promotion. Good luck taking time off, despite there being an open vacation policy. Suffers from a serious case of Not-Invented-Here syndrome. Your code is constantly invaded, and pillaged by half-witted numbnuts that would rather change your code to kowtow to a half-baked QE test, rather than fix the test.

avatar
Genesys Response
11y
We're not models, but I think we look alright. Anyway, respect is a two way street. Спасибо за ваше письмо!

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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