Some managers are completely out of touch and treat employees poorly - Associate Software Developer Genesys Employee Review

2.0
24 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Good office environment, the company tries to treat employees well

Cons

unrealistic expectations from management who are out of touch with day-to-day activities. Do not listen to concerns

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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