I feel so welcome!" - Anonymous employee Genesys Employee Review

5.0
1 Jul 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've recently joined the Genesys team and a few key things stand out for me. Trust, the management trusts their employees with time off, volunteer hours, work schedules and free soda. Camaraderie, people really like each other here. Excitement, this place is buzzing with change. It's scary, but the commitment level is high. It's a good time to be here.

Cons

Because there is so much change it can feel like a start-up, but because they've been around there's history that slows down the change.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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