Excellent place to learn the ins and outs of the contact center market. - Senior Marketing Manager Genesys Employee Review

4.0
5 Jan 2012
Recommend
CEO approval
Business outlook

Pros

Great technology; reputation in the market; smart people; travel opportunities.

Cons

Lower than average pay; interference from Alcatel-Lucent (though Genesys was recently sold to a private equity firm). Carear advancement ignores until resignation letter submitted.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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