Pros
Learn new aspects of help desk and assisting one of the most famous companies in the world. Learn about new technologies and before changes happened it was a good environment.
Cons
Pay was one of the biggest CONS. Started as a contractor when the project first launched and was in the first group of being brought on as perm. They offered us measly pay for a lot of work. Not even paying the industry standard. There were a lot of lies said to employees by managers.. There was a lot of favoritism and a lot of shady promotions. They were promoting contractors to Team Lead and Manager but not promoting the Dell perm employees because it was cheaper. So contractors could skip two promotion levels but full perm employees could not. causing us to see people we train become out bosses.. Dell lost many talented employee because they could not meet the industry standard in salary and would loose employees to other companys