Free coffee and discounts can't offset poor schedules - Shift Leader Costa Employee Review

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Free coffee on shift - 25% to 50% discount on/off shift on food/fridge drinks - Having a job

Cons

- Terrible rotas and schedules - Last minute rota changes - Terrible team members

Explore other reviews about Costa

5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, great working environment and coworkers

Cons

Upper management and organization can be improved.

3.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

fun, learnt how to make coffee

Cons

can be hard to progress

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