Costa Reviews

Updated 3 Jul 2020

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3.3
57%
Recommend to a Friend
73%
Approve of CEO
Costa CEO Jill McDonald
Jill McDonald
32 Ratings
Pros
  • "free drinks and 50% OFF on food while on shift(in 105 reviews)

  • "Costa treats all its staff fairly with good pay and plenty of flexibility(in 53 reviews)

Cons
  • "Long hours due to staff sickness that effects whole team(in 91 reviews)

  • "No cons unless you dislike hard work and a busy fast environment(in 42 reviews)

More Pros and Cons
  1. "A good place to start"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costa part-time for more than a year

    Pros

    They follow all their own rules

    Cons

    Monthly Paid, No free food, No extra hours, No Salary increase, No Promotion on duty.

    Continue reading
  2. "Great Part time"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista in Clonmel

    I have been working at Costa part-time for more than a year

    Pros

    great part time job for students

    Cons

    poor wage structure and holidays

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  3. "Good company to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Dublin, Dublin
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Costa part-time for less than a year

    Pros

    Full training, to know and to work with different people and cultures, free coffees

    Cons

    minimum salary, they could give you the month rota-schedules because you could planing better your personal life

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  4. "Management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager 
    Recommends
    Neutral Outlook

    I worked at Costa full-time for more than 3 years

    Pros

    Free coffee, easy enough to advance,

    Cons

    no communication, very little training, management show no trust

  5. "Barista"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in Dublin, Dublin
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Costa full-time for less than a year

    Pros

    Opportunity for learning about coofee

    Cons

    There is not a life balance

  6. "Manager very unpleasant"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member 

    I worked at Costa part-time for less than a year

    Pros

    co workers were friendly, half price- lunches

    Cons

    Changed management too often . New manager singled me out and told me I wasn't performing good enough even though nobody else in the team had any issue with me. said she would give me a list of things to improve and 2 weeks to do it or i'd be let go. she never gave me the list and i handed in my notice before the two weeks were up. Consistently ran over time when cleaning up at the end of the day and never got paid for it. sometimes would be half hour or hour extra worked

  7. "Hard work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Team Leader in Limerick, Limerick

    I have been working at Costa full-time for more than 3 years

    Pros

    Money always on time, free coffee, discount for food

    Cons

    Low salary, long hours, no benefits

  8. "Average"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Dublin, Dublin

    I worked at Costa full-time for more than a year

    Pros

    Theres lots of extra hours

    Cons

    Very low pay very hard work

  9. "Review headline"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista 
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Costa part-time

    Pros

    Making coffee can be fun

    Cons

    No way to work your way up

    Continue reading
  10. "Meh"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Costa full-time for more than a year

    Pros

    Team was nice Free coffees Discount on food

    Cons

    Bad Area Management and Treatment Low rate of pay Head of company was mean Rota distribution was late

Found 1185 reviews