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      Citizens

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      Citizens reviews

      Not Great. Lots of Change. Lots of Turnover. - Financial Advisor Citizens Employee Review

      1.0
      5 Feb 2022
      Financial advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      There is no real oversight.

      Cons

      They don't help you. Lots of promises that they never live up to. Management turns over regularly. They don't give you enough branches to build... and they don't give you a high enough pay out to rationalize the compromise. Aside from a few core advisors who have been there a long time, the remaining 75% of advisor turn over regularly. Literally a 50% turnover every year. Also there is no culture. There is no team. Everyone lives on an island. Its management by email.

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      Citizens Response
      4y
      Thanks for your feedback. We're sorry to hear you're not enjoying your time with us, and that your experience is not matching your expectations. If you'd like to share more, please consider contacting the HR Service Center at 1-866-472-8234 so that we can further discuss this matter.

      Explore other reviews about Citizens

      5.0
      24 Jun 2026
      Wealth intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      4 May 2026
      Contact center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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