Citizens Reviews

Pros

Here are my top 5 reasons for working at Citizens: 1) Effective and functional leadership and teams: Work is prioritized and optimized to ensure we have the resources to complete the work. Clear and effective lines of escalation help us resolve blockers quickly to keep work on track or reset expectations. 2) Our Credo - Customers, Colleagues, Community & Shareholders: We do our best for our customers, communities and each other. It's not just lip service. Citizens regularly recognizes colleagues who go above and beyond in each of these areas. 3) Career Paths and Growth Opportunities: We are growing and getting better all the time. I've been here since 2005 and we have continually improved our products, processes and management culture. I've had numerous opportunities to work on different initiatives that has broadened my experience. 4) Work Life Balance: Many of us go above and beyond when needed to get things done and conversely Citizens provides a lot of flexibility so I can take care of the priorities in my personal life. 5) Feel Supported: The work is hard sometimes but I feel supported by my team, partners and leadership when I really need it. It also feels great to help my colleagues and team when we have a real challenge to overcome.

Cons

Growing and getting better is messy. There are periods of time where there is too much to do and not enough time or conflicting priorities. That's going to happen its hard to avoid when you are growing and improving. What is great about Citizens is that we address these challenges head on and work together to figure out a path forward.

Pros

Good benefits and good people

Cons

Long hours, high workload, no work life balance. Very small bonus low salary increases

Pros

Great place to work just sad to see it changing.

Cons

Distance and inability to effect corporate policy that didn't benefit customers during a corporate transition.

Pros

Good people to work wirh

Cons

Hectic schedule even for full time

Pros

Good pay scale , benefits

Cons

Most of people believe in looking at problem for weeks before solving it . Office politics takes a lot of your time . Harassment is a real thing. I used to think it doesn’t exist but here it does . People get fired for using there on PTO. Bank doesn’t care about attrition . Don’t join if you are absolutely desperate for job you won’t learn anything here

Pros

I don’t really have a pro and I spent 7 years there.

Cons

Management is clueless. Only care about metrics and not whether we are being ethical or not. Always more more more with out providing any real value or tools to be successful. Only care about themselves or the ones that kiss butt or play the politics.

Pros

Still exploring the company , need time

Cons

cannot think of any reason yet. Need exploring

Pros

Friendly coworkers, shift was okay

Cons

Rude manager, did not feel appreciated

Pros

Great company overall. Decent benefits and if you are very specialized, you will enjoy the work.

Cons

Big company mentality. Insurance at my previous place was better but still ok.

Pros

Benefits start after 1st month, reasonable pay

Cons

Manager is unqualified and out of office or in meetings or personal business 75% of month. They think salary means there start time / end time is when they feel like starting work or leaving. Our starting time is 9:00am opening at 10:00am but I waited in my car usually until 9:30-9:40am with everyone giving excuses why there late. My favorite excuse from them texting me at 9:10AM my car is warming up now….be there shortly! And everyone’s been warned repeatedly, but if your manager doesn’t come in on time, why would you expect anybody else to I guess I’m the only responsible one and I came from 45 minutes away.