Citizens Overview

  • Providence, United States
  • 10000+ Employees
  • 1828
  • Company - Public (CFG)
  • Banking & Lending
  • $5 to $10 billion (USD)

Citizens is one of the oldest and largest financial services firms in the United States. Headquartered in Providence, Rhode Island, where our roots date back to 1828, we are an award-winning bank that offers retail and commercial banking products and services to individuals, ...
Mission: It's simple – help our customers, colleagues and communities reach their potential.

Company Updates

6 February 2023
Citizens and Fenway Music Company announced that the bank has become the first official title sponsor of the iconic House of Blues Boston, located on Lansdowne Street in the Fenway area. Citizens House of Blues Boston becomes the fifth sponsored venue under the Citizens Live banner. “The addition of Citizens House of Blues Boston to the Citizens Live portfolio is a natural extension of our commitment to some of the city’s most beloved venues,” said Lisa Murray, President, Citizens Massachusetts. “We value the unique opportunity to help strengthen and sustain live entertainment in Boston."
Shared image - Citizens is Official Sponsor of House of Blues Boston
Citizens is Official Sponsor of House of Blues Boston
30 January 2023
We're excited to report another solid quarter of financial results. We continue to execute well on our strategic initiatives, and make further progress in integrating our New York Metro acquisitions. Despite an ever-changing environment in 2023, we are positioned well to navigate challenges, and to perform well over the longer term. We continue to do even more for those we serve, maintaining focus on the customer and a continuous improvement mindset, while further leveraging our strengths and capabilities.
Shared image - Citizens Financial Group, Inc. Reports Fourth Quarter 2022 Net Income of $653 million and EPS of $1.25
Citizens Financial Group, Inc. Reports Fourth Quarter 2022 Net Income of $653 million and EPS of $1.25

Citizens Reviews

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Approve of CEO
Bruce Van Saun
Bruce Van Saun
1,437 Ratings
Featured Review
Current Employee, more than 10 years

"Find your home at Citizens"

18 Oct 2022 - Program Manager
Positive Outlook
Approves of CEO


Here are my top 5 reasons for working at Citizens: 1) Effective and functional leadership and teams: Work is prioritized and optimized to ensure we have the resources to complete the work. Clear and


Growing and getting better is messy. There are periods of time where there is too much to do and not enough time or conflicting priorities. That's going to happen its hard to avoid when you are
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Diversity & Inclusion at Citizens

(1043 reviews)

Diversity Programs & Initiatives

Why people love working at Citizens

Diversity, equity and inclusion are at the heart of our culture and credo. We champion the growth and empowerment of colleagues from all backgrounds, abilities and life experiences because we recognize they are leaders, innovators, movers and shakers.

We encourage professional and personal development through our six Business Resource Groups and diversity speaker series. We offer many valuable benefits including flexible scheduling, tuition reimbursement, adoption reimbursement, and full

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Diversity & Inclusion FAQs

All answers shown come directly from Citizens Reviews and are not edited or altered.

Does there seem to be diversity at Citizens?

...Massive “good old boys” mentality, no opportunities for advancement, constant mass layoffs and reorganization’s, hours cut without warning which leads to less take home pay, no way to report harassment from a direct supervisor and a culture that doesn’t encourage women to speak out about that....Read More

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Citizens Photos

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Citizens Interviews

Getting an Interview
Applied online65%
Employee Referral13%

  1. Cashier Interview

    Anonymous Employee in United States
    No Offer
    Positive Experience
    Average Interview


    Vi o anúncio em uma página do instagram. Entrei em contato e fiz uma vídeo chamada para a entrevista. Foi rápida e objetiva. Fui perguntada a respeito da minha experiência na área, minha pretensão salarial e meus objetivos de carreira.

    Qual é a sua experiência profissional nessa área

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Citizens Awards & Accolades

  • DiversityInc Noteworthy CompanyDiversityInc.2022
  • Best Place to Work for LGBTQ+ Equality (Perfect Score 100%)Human Rights Campaign's (HRC) Corporate Equality Index2022
  • Standout Company for Gender EqualityBloomberg2022
  • Best Places to Work for Disability InclusionDisability Equality Index2022
  • Forbes Best Banks in AmericaForbes2022

Popular Careers with Citizens Job Seekers


Citizens FAQ

(62 Questions)

All answers shown come directly from Citizens Reviews and are not edited or altered.

See questions about:

Does Citizens offer relocation assistance?

...Good benefit package and pto time...

13 April 2021

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People Also Ask about Citizens

Employees rate Citizens 3.8 out of 5 stars based on 3,818 anonymous reviews on Glassdoor.

To get a job at Citizens, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Citizens and prepare for tough questions.

Overall, 71% of employees would recommend working at Citizens to a friend. This is based on 3,631 anonymously submitted reviews on Glassdoor.

69% of job seekers rate their interview experience at Citizens as positive. Candidates give an average difficulty score of 2.5 out of 5 (where 5 is the highest level of difficulty) for their job interview at Citizens.

63% of employees think that Citizens has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at Citizens? Share Your Experiences

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