Company reshaping itself after initial IPO; future direction uncertain - Anonymous employee Citizens Employee Review

2.0
18 Nov 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good flexibility to work from home or remotely. Strongly believe in recognition programs, almost to a fault. Friendly co-workers who want to do the right thing.

Cons

It's a company that has been largely dormant for years and is now trying to fix all the problems within an 18-month time frame and it's stressing out many employees. The culture is old school financial institution. A lot of managing up and taking direction from executives without question. There's a bit of "if you don't drink the Koolade you may not be part of the club" mentality. Many people have been there for awhile and often are not open to new suggestions.

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5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

We have one work from home day per week

Cons

Raises are the worst I’ve ever seen in a company this size. Hired on as “hybrid” 3 days in office then they took that away and now 4 days in office. They don’t care about their employees but love to make it look like they do. HR and “employee health and safety” are utterly useless.

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