It has changed a lot since I started - Assistant Branch Manager Citizens Employee Review

2.0
24 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Citizen’s salaries are competitive compared to other financial institutions. Get a nice amount of vacation days. benefits are okay even though they go up every year but most companies do. Get most holidays off.

Cons

No work life balance, very aggressive in sales and incentives are horrible, eliminated positions so one person is doing multiple jobs. All branches are not consistent with one another so new hires are not being properly trained. They are being thrown in without much guidance.

Explore other reviews about Citizens

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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