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      Citizens

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      Citizens reviews

      Made me not want to continue a career in Banking - Anonymous employee Citizens Employee Review

      2.0
      29 Sept 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I had fun with some of the people I worked with

      Cons

      The manager was terrible, sales were stolen from employees, bribes were made to customers for opening new account, very snake like. The pay was not enough for the work.

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      Citizens Response
      8y
      Thank you for taking the time to share your thoughts. We’re disappointed to hear that your time at Citizens has been anything less than rewarding. We’re committed to ensuring that we provide a work environment that makes all of our employees feel valued, and that they feel empowered to share their honest feedback. Please contact our HR Service Center 1-866-472-8234 or if your prefer to remain anonymous we have Right Call 1-877-495-4727 so that we can better understand your experience and look into it.

      Explore other reviews about Citizens

      5.0
      24 Jun 2026
      Wealth intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      4 May 2026
      Contact center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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