Universal Banker - Anonymous employee Citizens Employee Review

3.0
2 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bankers perks (holidays, 1st shift, benefits package) are all wonderful contributions to the employees, as is the idea that citizens portrays that they geninely care for not only their customers, but their colleagues, communities and shareholders

Cons

Poor management structure creates a hostile work environment in which most employees can find themselves dreading their next shift and praying for their day off.

Explore other reviews about Citizens

5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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