Good job, not a good career - Mac Specialist (Apple Store) Apple Employee Review

4.0
20 Jun 2008
Recommend
CEO approval
Business outlook

Pros

Good pay, excellent environment to meet new people. Not really the best salaries for a company of its size, but the access to technology is unparalleled. Working in a an active environment is rewarding, even though some customer interactions are not worth very much. Free tech support via in store staff is helpful, but it is important to be sure in your answer to customers. Luckily Apple provides excellent learning resources both on and of the floor. Every interaction with "mentor" employees at the store is well worth it as Apple definitely picks these people to train for a reason.

Cons

Too much time required at work, no clear path for advancement. Advancement is slow, and customrer interaction can be onerous. Even though a retail job requires a smiling face, Apple neds to provide some better training for dealing with stupid customers.

Explore other reviews about Apple

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support from managers was good

Cons

Call volume was very high at times

4.0
28 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
See reviews by: Helpful|Rating|Date|All