4.0
19 Sept 2016
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Super convenient, you get to remotely at home, they send you an iMac to use (you have to return it though), and you get decent discounts on Apple products (25% off).
Cons
Working from home isn't for everybody. There is no direct contact with people, you have a team but all your communication is via messaging, email, or the occasional FaceTime. The glitz and glamor that comes with Apple unfortunately means you get paid a whole lot less than comparative tech support positions for other companies.