Good opportunity with hard work and a lot of luck - Major Accounts District Manager ADP Employee Review

2.0
5 Feb 2019
Recommend
CEO approval
Business outlook

Pros

- Earning potential is insane - competitive base, great commission structure, bonuses, kickers - 401(k) matched at 6% - ESPP - stock is available at a 5% discount - Decent benefits - Company trips for President's Club (Vienna, Italian cruise, Hawaii, Bahamas) - Great coworkers - Challenging work - Work/life balance was great

Cons

- Calling on a list of prospects that have been targeted by every rep before you - Other departments are overlaid on the same list, which creates internal competition fueled by office politics - Market is saturated with competitors - Implementation rarely goes as planned, and client services team is inexperienced and reluctant to help - Product seems clunky and archaic compared to competition - Cubicle environment is manageable when the team is doing well, but negativity spreads like wildfire - An abundance of metrics makes the role very micromanaged - Leadership rarely has answers to questions, which makes it difficult to become knowledgeable in the product - Budget cutbacks led to the elimination of company-paid outings like recognition lunches, happy hours, and marketing materials for prospects (not to mention thousands of positions) - High turnover makes it difficult to build relationships - New employee onboarding is a disaster - Lack of opportunities for upward mobility. Doing so typically means taking a pay cut. No thanks!

avatar
ADP Response
7y
Thank you for sharing your feedback. Your experience is valuable to us and helps us to improve our processes. We appreciate your feedback and advice and would welcome the opportunity to learn more. If you would like to share additional information so that we can look into it, please contact us at adp_talent_community@adp.com

Explore other reviews about ADP

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are available to employees

Cons

None at this time Thank you

2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

avatar
ADP Response
3d
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
See reviews by: Helpful|Rating|Date|All