Unprofessional cowardly HR department - Anonymous employee ADP Employee Review

1.0
22 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I did not get the chance to experience any pros so I have to say NONE

Cons

Unorganized HR dept will waste your time with jobs that don't exist, send you through a gauntlet of useless interviews, cancel half of them without notice, post inaccurate job descriptions, and do background checks to retract an offer AFTER an offer is accepted because some people refuse to relinquish personal income tax documents to prove self employment AFTER the salary has already been agreed upon and the offer signed. They refused to call any actual references to verify self employment. They only want to know what you made for the last 5 years (it is none of their business and the company proved to not be worth this kind of intrusion and intimidation). Then a cowardly and unprofessional HR person will call to retract the offer and run away without as much as an explanation.

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ADP Response
9y
We’re sorry that your experience with ADP was unsatisfactory. Due to the nature of our business and the trust that our clients place in us to safeguard their employees’ highly confidential information, ADP conducts a thorough background check on all new hires after an offer is accepted but before employment begins. This includes verifying prior employment, including self-employment. The application that you completed and signed explained upfront that ADP will attempt to verify the information that you provided and that a comprehensive background check will be required at the point of offer.

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5.0
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Pros

Benefits, culture, hours, and a good pay

Cons

Long hours sometimes when no support

1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

2
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ADP Response
2w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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