Is Citizens a good company to work for as a Risk Management Development Program?

Risk Management Development Program professionals working at Citizens have rated their employer with 3.8 out of 5 stars in 36 Glassdoor reviews. This is an average score with the overall rating of Citizens employees being 3.8 out of 5 stars. Search open Risk Management Development Program jobs at Citizens now and start preparing for your job interview by browsing frequently asked Risk Management Development Program interview questions at Citizens .

Does Citizens pay Risk Management Development Program employees well?

Risk Management Development Program professionals rate their compensation and benefits at Citizens with 2.6 out of 5 stars based on 36 anonymously submitted employee reviews. This is 32.3% worse than the company average rating for salary and benefits. Find out more about Risk Management Development Program salaries and benefits at Citizens .

What are the top reviewed jobs at Citizens?

Personal Banker (233) , Branch Manager (201) , Banker (189) , Bank Teller (184) , Universal Banker (167) , Teller (120) , Relationship Banker (108) , Vice President (73) , Licensed Banker (70) , Personal Universal Banker (64) , Assistant Branch Manager (55) , Customer Service Representative (55) , Analyst (47) , Financial Advisor (43) , Manager (42)

What are the pros of working at Citizens according to real employee reviews?

"Benefits are good but have been cut since RBS' desire to spin off the bank" ((in 435 reviews)); "Citizens has a lot of really great people who are dedicated to what they do on a daily basis." ((in 292 reviews)); "Work life balance is good" ((in 192 reviews)); "It also feels great to help my colleagues and team when we have a real challenge to overcome." ((in 131 reviews)); "good training was present wihtin the company" ((in 101 reviews))

What are the cons of working at Citizens according to real employee reviews?

"Lots of hidden toxicity and poor management behind the CREDO facade" ((in 193 reviews)); "Poor upper management and disorganized retail structure." ((in 127 reviews)); "You must get a good manager and department to succeed." ((in 125 reviews)); "No bonus below Vice President" ((in 61 reviews)); "Long Hours (In Store Branch)" ((in 58 reviews))

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Citizens

Citizens Risk Management Development Program reviews

3.8

77% would recommend to a friend

(36 total reviews)

Bruce Van Saun

78% approve of CEO

77% positive business outlook

Ratings by category

3.7

Career opportunities

3.4

Culture and values

3.4

Diversity and inclusion

3.4

Work/Life balance

3.4

Senior management

2.6

Compensation and benefits

Risk Management Development Program employees have rated Citizens with 3.8 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Risk Management Development Program professionals have a good working experience there. Citizens is rated in line with the average (within 1 standard deviation) by Risk Management Development Program professionals compared to other employers within the Finance industry (3.7 stars).

Reviews by job title

36 reviews

3.0

3 Mar 2026

Comp

Risk analyst

Recommend

CEO approval

Business outlook

Pros

People great team people were helpful

Cons

Improvement for management at least

5.0

12 Nov 2025

Good Place to Work

Risk analyst

Recommend

CEO approval

Business outlook

Pros

Work from home one day a week. Good work like balance. Huge on volunteering. Credo reward ( bank version of cash). I am on the best team in the bank, the opportunity to learn and grow is unlimited

Cons

They reduced the amount they pay towards the medical insurance premium. There is no bonus unless you are VP level and if you start out as an officer or lower, it takes a very long time to do get to the level where you receive bonuses. Raise is max at 4% which doesnt even keep up with the inflation. In order to get a higher salary, it would require you to leave the bank and come back. Not a great option. Some recruiters will lowball you and say that there is no room for negotiation. I had to relocate for the job, yet they gave me no relocation allowance and I was lowballed in my salary but wasnt aware till I started working and was able to meet another colleague who was doing similar job as me, however was making almost $20K more than I was....for almost the exact similar role.

Citizens Response

6mo

Thank you for your review! We're glad to hear you’re enjoying the work life balance as well as your incredible team. Thank you for all you do!

5.0

10 Nov 2025

Citizens

Risk manager

Recommend

CEO approval

Business outlook

Pros

- Flexible Leadership - great work environment is Risk Management - Citizens invests in its colleagues.

Cons

-Recently returned to 4 day work week in the office - Paternity PTO is 6 weeks.

Viewing 1 - 3 of 36 Reviews

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Jobs at Citizens

HR-Development Executive Admin & Project Manager

Program Manager - Digital Deposits

Newark, DE

US$130K - US$155K /yr

(Employer provided)

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Third Party Risk Director

Boston, MA

US$178K - US$186K /yr

(Employer provided)

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Senior Digital Content Management Partner

Growth Strategist for Credit Card

Westwood, MA

US$155K - US$200K /yr

(Employer provided)

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