2 Apr 2025
Best Western reviews about "work environment"
47% positive business outlook
Reviews by job title
111 reviews
5.0
6 May 2025
Recommend
CEO approval
Business outlook
Pros
Great employee, friendly work environment
Cons
Everything is great to work there
1.0
7 Apr 2025
Recommend
CEO approval
Business outlook
Pros
Great Senior Maintenance Engineer that knows the property well. Great owner. He is the only one that seems to care about the property and the people. Unfortunately, he's mostly hands-off and doesn't get involved with managing. Great housekeepers, and housekeeping manager unless they also got ran off by the front desk tweeker.
Cons
Absolutely terrible management. The General Manager is rarely on site and delegates to a front desk manager with extreme anger issues. Front desk manager thinks he owns the property and makes everyone's life miserable. The front desk staff have no choice and go along with the nastiness of the front desk manager. One of the most toxic work environments I've seen in the last 40 years. No reason for it, just bad management.
5.0
10 Nov 2025
Recommend
CEO approval
Business outlook
Pros
Good company, friendly environment, easy to work.
Cons
i have nothing to say honestly. My experience there went very well.
5.0
11 Apr 2025
Recommend
CEO approval
Business outlook
Pros
Quiet but nice work environment
Cons
The system was an awful piece of work
3.0
30 Oct 2025
Recommend
CEO approval
Business outlook
Pros
flexible schedule, fun teamwork, energy work environment
Cons
low pay, customer service pressure
3.0
18 Feb 2025
Recommend
CEO approval
Business outlook
Pros
Position work environment. Easy work.
Cons
Hourly wage is not the best. Night shift should get way more.
4.0
8 Dec 2025
Recommend
CEO approval
Business outlook
Pros
good manageament, decent pay, casual work environment
Cons
few hours, bad location, building has problems
2.0
23 May 2025
Recommend
CEO approval
Business outlook
Pros
Hotel staffs are friendly and hardworking.
Cons
I know every Best Western franchise is different, but our management is very toxic. Micro-manage, control lunch time, expect OT.
5.0
17 Aug 2025
Recommend
CEO approval
Business outlook
Pros
Great work environment and good position.
Cons
Pays above minimum but not enough for the work being done.
Viewing 1 - 3 of 111 Reviews
