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      Best Western

      Engaged employer

      Best Western reviews

      Toxic work environment - Guest Service Coordinator Best Western Employee Review

      2.0
      23 May 2025
      Guest service coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Hotel staffs are friendly and hardworking.

      Cons

      I know every Best Western franchise is different, but our management is very toxic. Micro-manage, control lunch time, expect OT.

      Explore other reviews about Best Western

      5.0
      11 May 2026
      Front desk agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for!

      Cons

      Great company to work for even though I had change in careers!

      4.0
      31 May 2026
      Director of operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Corporate employees generally care about their role in the overall success of the individual hotels they serve as well as the guests and the overall reputation of the company

      Cons

      Corporate restructuring has changed the level and quality of corporate support available to successful hotels due to much focus on underperforming locations which further erodes the quality and reputation of the brand

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