Is Best Western a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at Best Western have rated their employer with 2.4 out of 5 stars in 26 Glassdoor reviews. This is a lower than average score with the overall rating of Best Western employees being 3.5 out of 5 stars. Search open Customer Service Representative jobs at Best Western now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Best Western .

Does Best Western pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at Best Western with 1.6 out of 5 stars based on 26 anonymously submitted employee reviews. This is 54.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Best Western .

What are the top reviewed jobs at Best Western?

Front Desk Agent (255) , Front Desk Receptionist (189) , Housekeeper (123) , Night Auditor (65) , Receptionist (60) , Front Desk (51) , General Manager (46) , Night Auditor/Front Desk Agent (42) , Housekeeping (37) , Front Desk Clerk (35) , Manager (35) , Customer Service Representative (29) , Front Desk Associate (28) , Front Desk Manager (19) , Breakfast Attendant (18)

What are the pros of working at Best Western according to real employee reviews?

"The people you work with are all great and help you out if you ever need help" ((in 123 reviews)); "The staff was friendly and easy to work with." ((in 77 reviews)); "Some coworkers were nice and I miss them a lot had left by the time I did though." ((in 62 reviews)); "Managers were great" ((in 49 reviews)); "Good work environment and organized" ((in 37 reviews))

What are the cons of working at Best Western according to real employee reviews?

"you have 0 chance to grow and the management is very poor they treat you very badly!" ((in 162 reviews)); "Pay is low and customers make or break the job" ((in 158 reviews)); "No benefits thats about it" ((in 95 reviews)); "Long hours and over hour's" ((in 57 reviews)); "No training provided." ((in 32 reviews))

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Best Western

Best Western Customer Service Representative reviews

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2.4

25% would recommend to a friend

(26 total reviews)

Larry Cuculic

41% approve of CEO

24% positive business outlook

Ratings by category

1.9

Work/Life balance

1.7

Culture and values

1.7

Diversity and inclusion

1.7

Career opportunities

1.6

Compensation and benefits

1.5

Senior management

Customer Service Representative employees have rated Best Western with 2.4 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. Best Western is rated 33% below average by Customer Service Representative professionals compared to other employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

26 reviews

1.0

2 Apr 2024

Exploit immigrants

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Nothing good working for BW

Cons

Will exploit immigrants workers in the language team . Will do more work for the same pay as the American workers.

3.0

7 Mar 2024

good company

Customer service representative

Recommend

CEO approval

Business outlook

Pros

good place to work at

Cons

pay is not really good

1.0

22 Jan 2024

Horrible Company DO NOT WORK HERE

Customer service representative

Recommend

CEO approval

Business outlook

Pros

They will hire you without an interview

Cons

They will immediately fire you if you have any internet issues working remotely. Extremely Rude Discriminate and ablest language used regularly

Viewing 1 - 3 of 26 Reviews

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Best Western Customer Service Representative reviews

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Exploit immigrants

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