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Barchester Healthcare

Engaged employer

Reviews by job title

61 reviews
1.0
14 Oct 2025

Bullying

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

staff on the floor are caring

Cons

Bullying Hiding information Lack of competence Lack of respect Lack of leadership Non compliance with CQC framework

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Barchester Healthcare Response
7mo
We never want anyone to feel negatively about their career with Barchester and take feedback of this type extremely seriously so please give us more detail by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.
1.0
28 Sept 2024

Admin

Recommend
CEO approval
Business outlook

Pros

Lovely caring team of staff.

Cons

Staff being bullied by the manager, who is only interested in her bonus, so high turn over.

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Barchester Healthcare Response
1y
We're keen to hear more about what happened during your time with us and would like to invite you to share more detail about your experience by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.
4.0
11 Aug 2023

good

Recommend
CEO approval
Business outlook

Pros

getting to be fully trained

Cons

too much staff bullying and indirect discrimination.

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Barchester Healthcare Response
2y
Thank you for your feedback. We would like to learn more about what happened so please give us more detail by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.
1.0
10 May 2023

Toxic culture

Recommend
CEO approval
Business outlook

Pros

Some beautiful care homes to work in Good training

Cons

Expectations and pressures on management is ridiculous. Very little support and very quick to let staff go. Understandable that turnover rates are very high. Decent salaries do not compensate for bullying leadership.

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Barchester Healthcare Response
3y
We are disappointed to hear that you feel negatively about your time with us and invite you to share more detail about your experience by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.
1.0
1 Apr 2024

Poor

Recommend
CEO approval
Business outlook

Pros

I would not recommend working here

Cons

Poor management, very money oriented, manager does not care about staff or residents. Very divided between day and night staff. Understaffed and overworked.management will shout and belittle you and bully you into working extra hours

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Barchester Healthcare Response
2y
We never want anyone to feel negatively about their career with Barchester and take feedback of this type extremely seriously so please give us more detail by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.
2.0
1 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Some of the other carers are friendly, and there are people from many countries It pays a little more than minimum wage Can do half-days if you have health issues Pick up shifts when it suits you

Cons

The managers are big bullies Poor communication from higher up A lot of e learning with vague guidance and little support and unclear expectations A little cliquey in some wards Different rules for different people Shifts are sparadic if on bank

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Barchester Healthcare Response
1y
We never want anyone to feel negatively about their career with Barchester and take feedback of this type extremely seriously so please give us more detail by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.
1.0
1 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Honestly struggle to think of any

Cons

Terrible management - would rather sit in office and watch carers work short Bullying rife among carers - if you were one of the crowd you were ok otherwise treated like rubbish Pay Terrible- i went from a ca to sca and doing medication and care plans for 50p an hour more. Stepped down as was shocking pay for the responsibility Poor support when pregnant- very basic plan of what i could or couldnt do. Was totally ignored and I basically had to do everything I was told not too Very rarely fully staffed. And working with the minimum staff the care commission would let them

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Barchester Healthcare Response
7mo
We never want anyone to feel negatively about their career with Barchester and take feedback of this type extremely seriously so please give us more detail by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.
3.0
30 May 2025

Overview

Recommend
CEO approval
Business outlook

Pros

Great salary Flexible working Lots of perks

Cons

Bullying culture Blame culture Lack of transparency

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Barchester Healthcare Response
1y
Thank you for your feedback, we appreciate you taking the time to leave your comments here. If you would like to give any further comments, please email, in confidence, onlinefeedback@barchester.com.
1.0
12 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Pay is higher than average, however not worth it.

Cons

Very pleased to have escaped following three very uncomfortable and unhappy years.

avatar
Barchester Healthcare Response
3y
We never want anyone to feel negatively about their career with Barchester and invite you to share more detail about your experience by emailing us, in confidence, at onlinefeedback@barchester.com. Thank you.
Viewing 1 - 3 of 61 Reviews

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