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Asurion

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Asurion

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Asurion Reviews

3.3
51% Recommend to a Friend
Asurion CEO Tony Detter
55% Approve of CEO
3.3
51%
Recommend to a Friend
55%
Approve of CEO
Asurion CEO Tony Detter
Tony Detter
1,681 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The pay is a good at first because you are hourly as well as it’s remote(in 568 reviews)
  • "Health Benefits are good and not expensive.(in 443 reviews)
  • "The people are great and most times it feels like a family instead of a group of co(in 222 reviews)
  • "Work from home is great(in 196 reviews)
  • "The pay is okay and they culture is great.(in 149 reviews)
Cons
  • "Management is poor.(in 204 reviews)
  • "No training in tech support.(in 92 reviews)
  • "no work life balance (be ready to work every holiday and be ready to get stuck with a shift that has weekends.(in 89 reviews)
  • "Selfish direct managers don't allow middle(in 67 reviews)
  • "No one is going to question it because most of their Coaches are internal hires with no leadership experience.(in 62 reviews)
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Found 5,046 of over 5K reviews

Updated 25 Sept 2023

    1. 5.0
      21 Sept 2022
      Asu Officer
      Former Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      None All was good thanks

      Thanks for the review! We love hearing positive things from our previous ASU Officers.

    2. Can you believe Asurion is making sone of their hourly people do Pay Per Experience. Not an offer to a new job. They are paying them 3.50 hr to answer the phone. The rest is based on incentive. How Can you treat people like that. Asurion is horrible. How can you make people that have been working with the company making 23.00 hourly to 30.00 hourly to make 3.50. Per call. Asurion is the worst of the worst. How you can expect to be a decent human being by paying people Pennies.

      45
      Like
      3 comments

      Unify Consulting 1

      Those jobs will all be lost to AI soon enough. Dont work for crap companies, build some skills and get off the bottom rung of the ladder.

      Like
      Reply
      11
      View 3 more replies
      Where is this from?
      1. 4.0
        27 Aug 2023
        Program Manager
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        The enviroment is very free

        Cons

        The loading is too high for APAC some branches

      2. Join the Asurion team
        See Our Latest Jobs
      3. Former commercial SC at Deloitte. Anyone willing to provide a referral for BCG, Asurion, Microsoft or McKinsey? Boston Consulting Group Asurion

        1
        Like
        0 comments
        Where is this from?
      4. Can someone provide me a referral to Asurion ?

        1
        Like
        3 comments

        Asurion 1

        For what role?

        Like
        Reply
        1
        View 3 more replies
        Where is this from?
      5. Could anyone refer me to any of these companies? Oliver Wyman Intuit Amgen Edward Jones Ameriprise Financial PVH Corp. Insight Global SAIC Northwell Health Inc. Procore Technologies Unilever FleishmanHillard Caterpillar Inc. Kantar RACKSPACE TECHNOLOGY CIBC ManpowerGroup Fluor Ecolab Sysco Corporation Ropes & Gray LLP LPL Financial Sabre Randstad BASF Russell Reynolds Associates Concentrix CSC Astellas Pharma Inc. IHS Markit Edwards Lifesciences Corporation Carrier Asurion Avid Technology Inc.

        1
        Like
        8 comments

        BASF 1

        That is a wide array of companies and industries. What is the kind of role you are looking for? Or asking differently: What can you do better than peers?

        Like
        Reply
        1
        View 8 more replies
        Where is this from?
      Viewing 1 - 10 of 5,046 Reviews
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      Asurion Reviews FAQs

      Asurion has an overall rating of 3.3 out of 5, based on over 5,199 reviews left anonymously by employees. 51% of employees would recommend working at Asurion to a friend and 42% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Asurion employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Asurion. This rating has decreased by -1% over the last 12 months.

      51% of Asurion employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Asurion 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

      Popular Careers with Asurion Job Seekers

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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

      191.8K

      Josh Strutt

      Interested to know what the different types of renumeration packages are out there, along with salary: E.g., base salary + - Retirement/super contribution - # weeks leave / paid time off - # sick days - $$ signing bonus - $$ commission/ performance incentives based on perf. - $$ LTI's Be interesting to know what gets offered for those looking to negotiate packages

      1
      0 Comments

      Mariano Pala

      A few jobs applications I applied have been sitting for more than 2 months as active status. I even message some of the hiring managers that interviewed me. What is that even mean at this point?

      1
      1 Comment

      UX Designer

      Anyone here interviewed for a designer or any other role at PwC? I just got a self recording video interview request and wanted to understand the process and difficulty level of the questions. Thanks!

      1
      0 Comments

      Glassdoor has 5,199 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.