About Scrumconnect Consulting

Scrumconnect Consulting is a people-first digital consultancy delivering impactful solutions across both the public and private sectors. We specialise in building high-performing, diverse, and inclusive teams that work on mission-critical digital transformation programmes.

As a Disability Confident employer, we are proud to foster a culture centred on learning, collaboration, and continuous improvement, where everyone is supported to do their best work and grow their career.

About the Role

We are seeking a highly skilled and analytical Business Analyst with a strong background in data-driven projects to join our team. The ideal candidate will have experience working in Agile environments, preferably within Central Government and public sector digital programmes.

You will play a critical role in gathering and documenting business requirements, translating them into technical specifications, and ensuring effective collaboration between stakeholders and technical teams to deliver high-quality digital and data solutions.

The successful candidate will have strong experience in business process analysis, process mapping, change management, stakeholder engagement, and working with complex operational and technical processes, including data flows.

Key Responsibilities

• Gather, analyse, and document business requirements to support data and digital initiatives.
  
• Translate business needs into clear technical specifications, user stories, and acceptance criteria.
  
• Define and document current-state (as-is) and future-state (to-be) business and operational processes.
  
• Analyse, understand, and map complex operational and technical processes, including end-to-end data flows.
  
• Design and document new operational and technical processes that support business transformation and service improvements.
  
• Work closely with stakeholders to understand project goals and ensure alignment with business objectives.
  
• Collaborate with data engineering, analytics, and technical delivery teams to design and deliver data-driven solutions.
  
• Facilitate workshops, meetings, and discovery sessions to gather requirements and drive consensus.
  
• Support the development and implementation of business intelligence and reporting solutions.
  
• Ensure adherence to data management principles and best practices across projects.
  
• Support change management activities, assessing and managing impacts to products, services, and operational processes.
  
• Create, manage, and maintain Jira tickets, user stories, and Agile backlogs.
  
• Actively participate in Agile ceremonies such as sprint planning, stand-ups, reviews, and retrospectives.
  
• Work collaboratively as part of a multidisciplinary Agile delivery team.
  

Key Skills & Qualifications

• Proven experience as a Business Analyst, preferably within Central Government or public sector digital transformation programmes.
  
• Strong analytical and problem-solving abilities.
  
• Proven experience in gathering, analysing, and documenting business requirements.
  
• Experience defining and documenting as-is and to-be business processes.
  
• Strong understanding of operational and technical process mapping, including complex data flows.
  
• Ability to define and document new operational and technical processes.
  
• Experience translating business needs into clear, actionable technical specifications and user stories.
  
• Excellent stakeholder management, communication, and facilitation skills.
  
• Experience conducting workshops, interviews, and requirements gathering sessions.
  
• Strong understanding of change management principles and experience supporting organisational and product change.
  
• Solid understanding of data management principles and best practices.
  
• Familiarity with business intelligence and reporting tools (e.g., Power BI, Tableau).
  
• Working knowledge of Agile methodologies and frameworks (Scrum, Kanban).
  
• Experience working effectively within Agile, multidisciplinary delivery teams.
  
• Experience using Jira for backlog management, ticket creation, and Agile delivery.
  
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
  

Our Commitment to Diversity & Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where everyone is respected, valued, and supported. We actively encourage applications from women, people with disabilities, individuals from underrepresented communities, and those seeking flexible working arrangements.

As a Disability Confident Level 1 employer, we provide reasonable adjustments throughout the recruitment process and employment to ensure equal opportunity for all.