Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Workday

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Workday reviews | Workday jobs | Workday salaries | Workday benefits | Workday conversations
      Workday interviewsWorkday Customer Success Manager interviewsWorkday interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      20 Sept 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 8 weeks. I interviewed at Workday

      Interview

      The interview process was drawn out and much too long. I participated in 4 rounds of interviews over the course of 6 weeks. Everyone was generally nice but the effort that you put into the final round presentation prompt is extremely time consuming an didn't seem acknowledged. Not to mention, there was a full 10 days that passed between my final round interview and the official decision, with no updates on timeline in between - just crickets for 10 days. Once I was informed that I was not selected for the position, I asked for feedback yet received no response from the recruiter, even after a second follow up attempt. This was a bit disappointing given the time and effort I put into their process; but moving on as it wasn't meant to be!

      Interview questions [1]

      Question 1

      Describe a situation where you had to de-escalate an upset/difficult customer.
      Answer question
      avatar
      Workday response
      1y
      At Workday, we strive to offer every candidate an exceptional experience and deem a lack of communication unacceptable. We'd also welcome a follow-up with you if you're interested - please just email interview@workday.com

      Other Customer Success Manager interview reviews for Workday

      Customer Success Manager Interview

      8 Dec 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Workday in Sept 2024

      Interview

      Starting with recruiter, then hiring Manager, then one Team member, finally: A Panel Interview with a case study to prepare. After that you will Receiver the final offer from Workday. Fair Process that takes some time but gives you the Chance to get to Know the Company and team.

      Interview questions [1]

      Question 1

      Why do you want to join Workday?
      Answer question

      Customer Success Manager Interview

      8 Aug 2024
      Anonymous interview candidate
      Boston, MA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Workday (Boston, MA) in Aug 2024

      Interview

      Had generic screen call, I believe it went well but I also understand there isn't always a fit. Process was told to be HR Screen, Zoom with Hiring Manager and teammate followed by 45 min presentation. While the recruiter was professional during our interactions, my frustration lies in the post-call experience. The rejection email mentioned an attempt to call me, which I never received, no missed call, no VM - seemed templated. Regardless, I followed up with a 'Thank You' email expressing my disappointment in decision but asked for feedback to improve for future opportunities, but I received no response. Again, this is normal for the most part but it is much more disappointing and tone-deaf for a company to then send out an email requesting feedback from candidates, while failing to provide any in return, it indicates a lack of communication and respect for candidates'.

      Interview questions [1]

      Question 1

      How many accounts did you handle?
      Answer question
      avatar
      Workday response
      1y
      Thank you so much for sharing your experience with us. We strive to create a transparent, communicative, and clear hiring process for everyone. We take feedback very seriously and would advise you to please send us an email at Interview@workday.com and we will get in touch with you. Thank you for your time and consideration and we look forward to hearing from you soon.

      Top companies for "Compensation and Benefits" near you

      avatar
      Capgemini
      3.7★Compensation and benefits
      avatar
      SAP
      3.9★Compensation and benefits
      avatar
      Cisco
      4.0★Compensation and benefits
      avatar
      Dynatrace
      3.9★Compensation and benefits