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      Wayfair

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      Customer Service and Sales Representative Interview

      25 Dec 2019
      Anonymous interview candidate
      No offer
      Negative experience

      Other Customer Service and Sales Representative interview reviews for Wayfair

      Customer Service and Sales Representative Interview

      15 Feb 2019
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied in-person. I interviewed at Wayfair

      Easy interview

      Application

      I applied online. I interviewed at Wayfair in Jul 2019

      Interview

      The only personal contact was a text message invitation offer requesting I take an online assessment. The original meeting was so casually unprofessional, even the county job counselor/coordinator complained to Wayfair’s executive management about their unqualified and unprofessional hiring staff. Even their dress at the original job fair was atrocious.

      Interview questions [1]

      Question 1

      They didn’t ask me a single question, just offered me an online assessment
      1 Answer

      Interview

      Very smooth process, interviewer was very nice. Role play was difficult but also eye opening to understand what a day to day call is. Both interviews phone and in person were great. The interview was about 30 minutes long.

      Interview questions [1]

      Question 1

      What is a time you had a difficult situation with a customer? What did you do to make it better?
      Answer question
      1

      Customer Service and Sales Representative Interview

      5 Aug 2019
      Anonymous employee
      Heidelberg, Baden-Wurttemberg
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Wayfair (Heidelberg, Baden-Wurttemberg) in Oct 2018

      Interview

      Der Ablauf war sehr entspannt. Ich hatte ein Vorstellungsgespräch, habe dann direkt den Job bekommen! Der Interviewer war sehr freundlich und hat das Interview sehr entspannt gemacht. Die Fragen waren relativ einfach und das interview ging ungefähr eine halbe Stunde.

      Interview questions [1]

      Question 1

      Basic Sales und Service fragen
      Answer question