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      USAA

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      Quality Assurance Specialist-Mortgage Interview

      15 Apr 2014
      Anonymous interview candidate
      San Antonio, TX
      No offer
      Positive experience
      Difficult interview

      Application

      I applied through other source. The process took 1 week. I interviewed at USAA (San Antonio, TX) in Mar 2014

      Interview

      Once I applied, I was selected for a Manager interview which consisted of 5 behavioral based questions. The interview itself lasted about 45 minutes, and at the end you are able to ask as many questions as you would like. I will note that they have another employee (typically a senior) in the room typing all of your answers.

      Interview questions [1]

      Question 1

      Tell me about a time when you took initiative and demonstrated leadership. What do you do better that others seem to struggle with? Tell me about a time when you encountered a difficult situation; what did you do to overcome it? What do you do in order to prioritize your work?
      Answer question
      3

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