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      The Home Depot

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      Customer Service Associate Interview

      22 Sept 2016
      Anonymous interview candidate
      Saint Petersburg, FL
      No offer
      Negative experience

      Application

      I applied online. The process took 1+ week. I interviewed at The Home Depot (Saint Petersburg, FL) in Sept 2016

      Interview

      I applied online on September 13. Had a phone interview on September 15 and was given an in-store interview appointment for September 21. I arrived 10 minutes early, but wasn't met for an interview until more than 30 minutes after my appointment time. I was given a paper to sign, then told the position for which I'd applied, Customer Service Assoc, had no openings. I could apply for a Cashier position, and MAYBE, if I worked really well for a year, I would be able to move to the job I'd applied for and was qualified for. They also told me they thought I was better suited for the job I applied for, so would probably not be happy as a cashier. I didn't quite understand why they gave me an interview appointment for a job that wasn't available, even though, when I looked at the website when I returned home, it was still listed as open. I was quite unhappy about wasting so much time after thoroughly preparing to be interviewed. I wasn't asked a single question, nor did I receive an apology my disappointment and for wasting my time.

      Interview questions [1]

      Question 1

      I was asked nothing. I was given an interview appointment for a job they told me when I arrived was not available.
      Answer question

      Other Customer Service Associate interview reviews for The Home Depot

      Customer Service Associate Interview

      10 Apr 2025
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at The Home Depot (Austin, TX) in Oct 2024

      Interview

      I applied online, filled out a short questionnaire, and then had an in-person interview. There was very little discussed in the interview, they just mostly asked me about my availability. It was an easy experience.

      Interview questions [1]

      Question 1

      What is your availability during the week?
      Answer question

      Customer Service Associate Interview

      10 Feb 2024
      Anonymous employee
      Aspen Hill, MD
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at The Home Depot (Aspen Hill, MD)

      Interview

      Help customers in the Aisle that are shopping for specific products for their needs. Using the F.I.R.S.T. method of find, inquire, respect, sell, thank. is process The Home Depot uses to make sales.

      Interview questions [1]

      Question 1

      How would you assistant a customer whos product they need is in another aisle or department that you do no work in?
      Answer question

      Customer Service Associate Interview

      8 Jan 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at The Home Depot

      Interview

      Very normal job interview, asked basic questions and hired on the spot. I enjoyed the interviewer, she was nice an knowledgable. Seemed like a fun workplace. Everyone was welcoming and they took my badge photo the same day

      Interview questions [1]

      Question 1

      - can you name a time where you turned a negative experience to a good one?
      Answer question

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