Complaints Handler applicants have rated the interview process at Tech Mahindra with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 81% positive. This is according to Glassdoor user ratings.
Candidates applying for Complaints Handler roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Tech Mahindra overall takes an average of 4 days.
Common stages of the interview process at Tech Mahindra as a Complaints Handler according to 2 Glassdoor interviews include:
Skills test: 25%
One on one interview: 25%
IQ intelligence test: 13%
Phone interview: 13%
Personality test: 13%
Background check: 13%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Tech Mahindra (Waterford) in May 2020
Interview
Simple basic call centre questions about customer service, complaints handling, empathy and building rapport, asked about previous experience and detailed the training you'd receive, took roughly 15 minutes and quick to respond back
I applied online. I interviewed at Tech Mahindra (Waterford) in Aug 2018
Interview
There was a phone interview that lasted about 10-15 minutes. Then aptitude test that takes about 3 hours all in all. Finally it's a face to face interview. The aptitude test and interview where on the same day