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      Southwest Airlines

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      Part Time Customer Service Agent Interview

      8 Apr 2015
      Anonymous interview candidate
      Omaha, NE

      Other Part Time Customer Service Agent interview reviews for Southwest Airlines

      Part-time Customer Service Agent Interview

      16 Nov 2016
      Anonymous interview candidate
      Fort Lauderdale, FL
      No offer
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Southwest Airlines (Omaha, NE) in Mar 2015

      Interview

      I applied online. I was contacted and scheduled for a phone interview. The phone interview went fine, mostly questions about my past experience. I was then set up for a face-to-face interview with a Human Resource interviewer and the manager. I thought the interview went well but I was not offered a job. In all honesty I think my age (55) and being slightly overweight (size 14) is why I was rejected.

      Interview questions [1]

      Question 1

      If you are working with someone who is in a bad mood what would you do to try to change their attitude?
      2 Answers
      4
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Southwest Airlines (Fort Lauderdale, FL) in Nov 2016

      Interview

      Got a phone call to schedule a phone interview. I was scheduled a week later. The phone interview went great lasted about 15 minutes. Went over the job description and didn't really ask a lot of questions. A week later got a phone call for the f2f interview.

      Interview questions [1]

      Question 1

      What do you know about this position?
      Answer question