Southwest Airlines Reviews

Updated Nov 29, 2021

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Found 2,779 of over 3,177 reviews

4.3
83%
Recommend to a Friend
90%
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
1,881 Ratings
Pros
  • "great benefits and competitive pay(in 258 reviews)

  • "Perks- 401k match, Employee Stock Purchase Plan, Flight benefits(in 191 reviews)

  • Cons
  • "Mandatory overtime, working in inclement weather(in 97 reviews)

  • "you start at low pay but with time you can make some bank(in 59 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 5 years
      Featured Review

      Best company on the planet

      Sep 29, 2021 - Program Lead in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      While no company is perfect, Southwest as a whole strives to be perfect and that speaks volumes. This company values you as a person and wants to make sure you are happy. The heart of Herb Kelleher and Colleen Barrett still beats strong at Southwest.

      Cons

      I honestly can't think of any for my department.

      Continue reading
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    2. 5.0
      Current Employee, more than 10 years

      Test

      Nov 29, 2021 - Senior Big Data Developer in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture to be a part of

      Cons

      None exist at this time

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    3. 5.0
      Current Employee, more than 10 years

      Great place to work.

      Nov 28, 2021 - B737 Captain in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay and hours of work

      Cons

      Having to wear a mask.

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    4. 5.0
      Former Employee

      Great Airline

      Nov 28, 2021 - Flight Attendant in Baltimore, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You make great money for the work

      Cons

      You are away from home a lot.

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    5. 5.0
      Current Employee, more than 1 year

      Great flexibility

      Nov 23, 2021 - Flight Attendant in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic flexibility. Work as little or as much as you want.

      Cons

      Lack of diversity in the workplace

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    6. 5.0
      Current Employee

      Flight attendant

      Nov 18, 2021 - Flight Attendant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, great co workers

      Cons

      Not home every night, long days

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    7. 5.0
      Current Employee

      Fun job, great benefits

      Nov 17, 2021 - Provisioning Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Benefits, and a fun job.

      Cons

      Pay is not good at first

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    8. 5.0
      Current Employee, more than 3 years

      CSA around the world

      Nov 17, 2021 - Customer Service Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's a great place to work. You get to interact with people from all parts of the world. Never a full moment

      Cons

      Always busy and hard on your body

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    9. 5.0
      Current Employee, more than 1 year

      Flight Attendant

      Nov 17, 2021 - Flight Attendant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary the highest in the industry

      Cons

      Schedule can be challenging to work life balance at times

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    10. 5.0
      Current Employee, more than 3 years

      Pilot training

      Nov 17, 2021 - Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, room for growth, amazing people

      Cons

      Tumultuous industry, but still great work environment

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    Viewing 1 - 10 of 2,779 Reviews

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