During the interview, I was asked about my professional experience, my priorities between customer service and technical support roles, and how my skills, work ethic, and background make me a strong fit for specific positions within the company.
Interview questions [1]
Question 1
my priorities between customer service and technical support roles
I applied online. The process took 1 week. I interviewed at OneSupport
Interview
For a remote agent, they add you on Skype, call you at a specific time, and interview you for around 30 minutes, at some point, they view your desktop to verify that you have the needed internet speed and antivirus software.
Interview questions [1]
Question 1
What do you feel makes you qualified for this position?
I applied online. The process took 4 weeks. I interviewed at OneSupport in Apr 2024
Interview
Somewhat drawn out, Took a long time to get call backs, Was bounced around between recruiters. Once on phone were easy to talk to as all they could do was read from their script.
Interview questions [1]
Question 1
Pretend that I am a customer, describe to me how to make a peanut butter and jelly sandwhich.
I applied online. The process took 2 weeks. I interviewed at OneSupport (Greenville, AL) in Apr 2021
Interview
The interview process was short and to the point. The interviewers asked only two questions related to why I wanted to work there. The rest was a bunch of compatibility tests on my computer to see if my system would work with their software.